Stayed here just before Feb. snowstorm so we could make flight;after learning we could not park car long term told desk clerk we would park car in long term parking lot at MCI;asked her where I could be picked up;she assured me shuttle driver would get me there;called her gave location, after parking car; she advised would pick me up in 15 or 20 minutes;after calling a second time she said she would take my cell number and have driver call me to make sure he could find me;finally made connections with shuttle driver who advised he would not pick me up in lot and to take transfer to a airport-total miserable-frozen time in pkg. lot one hour;desk clerk did not get back to me as promised with an adjustment for difficulty;neither did manager despite assurances of 2nd desk clerk next morning.Many positives about this hotel ruined by staff failures.
- Official Description (provided by the hotel):
- Perfect for both business and leisure travelers alike, the Comfort Inn Kansas City / Airport hotel is two miles from the Kansas City International Airport and offers free airport transportation for its guests with advanced notice. (5:00am-11:00pm)Popular attractions minutes from your guestroom door include:Sprint Arena & Power & Light DistrictDowntown Kansas City - Convention CenterArrowhead(KC Chiefs) Kauffman(Royals) StadiumsWorlds of Fun and Oceans of Fun theme parks Sea Life Aquarium & LEGOLAND Discovery Center Park UniversityAs a guests of Comfort Inn, you will enjoy features like:A 100% Smoke Free hotel.Small Meeting Room. (Call hotel for availabiity)Free wired and wireless high-speed Internet access Business & Fitness Center.Saltwater indoor heated pool and hot tub Free local and long distance calls.Your Morning Breakfast is full of hot and delicious options, making breakfast at our Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs,sausage, yogurt, fresh fruit, cereal and more, including your choice of hot waffles in two flavors!All spacious guest rooms are furnished with 32-inch flat-screen, LCD televisions, coffee makers with free coffee, curved shower rods, hair dryers, spacious work desks, voice mail, irons, ironing boards. Guest laundry facilities are located on the premises and dry-cleaning service,(same day) Mon-Fri.The Comfort Inn Kansas City / Airport hotel offers warm, inviting and affordable accommodations close to all the best Kansas City has to offer. When you are looking for friendly service, countless features and a great location, make us your home away from home. ... more less
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