We stayed there over the past weekend for a baseball tourney. We were one of 3 teams staying here. The rooms were clean, average size. The pool is tiny and the hot tub had a funny yellow color to it.
The staff was incredibly rude and unaccommodating. We asked if we could use the breakfast area for ordering pizza Saturday night and we were told no. We then asked if we could rent the meeting room that was sitting empty. The gal at the front desk said "we will not rent to a baseball team." ?? Then we asked if they could turn the tv channel in the lobby to the game and she said "no, the manager does not want people congregating in the lobby, such as you are doing now." Really??? What is the point of partnering with the people putting the tournament on but not providing ANY space for the team to hang out together?
The other thing we could not figure out is why they wouldn't put our team all together in the same general area. We blocked the rooms at the same time, wouldn't it make sense to have everyone together, not spread across the hotel?
The shower was COLD in the morning. We were told that was because the hotel was full. We have stayed at other hotels that have been full and that was not an issue.
Coffee was horrid.
We will not stay again. Which is disappointing as we stay at Choice hotels all the time.
- Official Description (provided by the hotel):
- Perfect for both business and leisure travelers alike, the Comfort Inn Kansas City / Airport hotel is two miles from the Kansas City International Airport and offers free airport transportation for its guests with advanced notice. (5:00am-11:00pm)Popular attractions minutes from your guestroom door include:Sprint Arena & Power & Light DistrictDowntown Kansas City - Convention CenterArrowhead(KC Chiefs) Kauffman(Royals) StadiumsWorlds of Fun and Oceans of Fun theme parks Sea Life Aquarium & LEGOLAND Discovery Center Park UniversityAs a guests of Comfort Inn, you will enjoy features like:A 100% Smoke Free hotel.Small Meeting Room. (Call hotel for availabiity)Free wired and wireless high-speed Internet access Business & Fitness Center.Saltwater indoor heated pool and hot tub Free local and long distance calls.Your Morning Breakfast is full of hot and delicious options, making breakfast at our Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs,sausage, yogurt, fresh fruit, cereal and more, including your choice of hot waffles in two flavors!All spacious guest rooms are furnished with 32-inch flat-screen, LCD televisions, coffee makers with free coffee, curved shower rods, hair dryers, spacious work desks, voice mail, irons, ironing boards. Guest laundry facilities are located on the premises and dry-cleaning service,(same day) Mon-Fri.The Comfort Inn Kansas City / Airport hotel offers warm, inviting and affordable accommodations close to all the best Kansas City has to offer. When you are looking for friendly service, countless features and a great location, make us your home away from home. ... more less
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