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Comfort Inn-Kansas City Airport
Ranked #47 of 109 Hotels in Kansas City
GreenLeadersSilver level
Reviewed 1 May 2013

My husband and I spent several nights in Comfort Inn KC airport in February during a big winter storm. Much of the city, including the KCI airport was closed. Despite the frantic travelers who were looking for place to stay, the staff bent over backwards to accommodate those in need. They remained cheerful and willing to help. They accommodated us an extra night as we were unable to fly out on time. Breakfast was good as was transportation to airport. Highly recommend!!

  • Stayed: February 2013, travelled as a couple
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Thank Beth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded 2 May 2013

We remember that February snow storm all to well. What a challenging time that was for all of us. Thank you for posting your comments. My staff really outdid themselves those three days.

Some of my staff members even stayed in the hotel so they could be here to take care of our guests. Thank you for staying with us, we hope you do so again. Let's skip the snow next time.

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246 - 252 of 285 reviews

Reviewed 1 May 2013

spent two nights and was totally satisifed in all respects. the front desk staff was friendly and well informed. the free breakfast was available at 5am, and the variety and quality was excellent. shuttle to the airport scheduled for 430am departed precisely on time. i ordered italian food delivered from a menu provided by the front desk, and the food arrived quickly, hot and good, for about $10. My definition of a good value hotel is that there is nothing wrong - and there was nothing wrong!

  • Stayed: April 2013, travelled solo
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Thank mike d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded 2 May 2013

We thank you for sharing your kind comments for all to see. We appreciate you taking the time and effort to do so. It's the best compliment you can give us.

We hope you come stay with us again... I know a few more Italian restaurants that deliver!

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Reviewed 25 April 2013

Stayed for two nights last week and was very pleased. For the price you won't find a better hotel. The staff was very pleasant and the breakfast was above average. Would stay here again if I am back in thei area

Stayed: April 2013
Thank ischuavall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded 26 April 2013

Thank you for your kind words about our hotel. Glad you enjoyed our breakfast. We do offer a few more items than most Comfort Inn hotels. Breakfast is a important amenity for our guests.

We hope you stay with us again when travels bring you back to Kansas City.

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Reviewed 23 April 2013

Clean hotel with nice staff. A can't miss for the price. No complaints about the place. Close to airport and shopping. I generally stay in nicer places but stayed with friends and will be back the next time I am in Kansas City.

  • Stayed: March 2013, travelled with friends
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Thank omatraveldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded 26 April 2013

Thank you for your review. We appreciate you taking the time to share your experience with others. Please stay with us again when visiting Kansas City.

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Reviewed 15 April 2013

I was in town for convention. Very clean and freindly staff. A nice experience, I had a polar diffrent experince in Tulsa oklahoma, so im happy this hotel is so well managed :) everything was very clean..fresh im a Happy Customer

Room Tip: They have an elevator, and washer and dryer in the hall to clean cloths for an extended stay
See more room tips
  • Stayed: January 2013, travelled with family
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Thank Wally L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded 16 April 2013

Thank you for taking the time to share your experience at our hotel. We appreciate it.

We hope you will come back again soon.

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Reviewed 10 April 2013

The staff was so helpful and friendly. They were ready and smiling pre-dawn to take me and my family to KCI. The location makes it a perfect place to stay before an early flight or after a late arrival.

  • Stayed: March 2013, travelled with family
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Thank RyanM33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded 16 April 2013

Thank you for your kind words about our hotel and sharing them for all to see. Our shuttle starts at 4:30am each morning taking our guests to the airport. We have great shuttle drivers that are always on time.

Please stay with us again, soon!

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Reviewed 9 April 2013

We stayed there over the past weekend for a baseball tourney. We were one of 3 teams staying here. The rooms were clean, average size. The pool is tiny and the hot tub had a funny yellow color to it.
The staff was incredibly rude and unaccommodating. We asked if we could use the breakfast area for ordering pizza Saturday night and we were told no. We then asked if we could rent the meeting room that was sitting empty. The gal at the front desk said "we will not rent to a baseball team." ?? Then we asked if they could turn the tv channel in the lobby to the game and she said "no, the manager does not want people congregating in the lobby, such as you are doing now." Really??? What is the point of partnering with the people putting the tournament on but not providing ANY space for the team to hang out together?
The other thing we could not figure out is why they wouldn't put our team all together in the same general area. We blocked the rooms at the same time, wouldn't it make sense to have everyone together, not spread across the hotel?
The shower was COLD in the morning. We were told that was because the hotel was full. We have stayed at other hotels that have been full and that was not an issue.
Coffee was horrid.
We will not stay again. Which is disappointing as we stay at Choice hotels all the time.

  • Stayed: April 2013, travelled with family
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Thank mmmeis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded 10 April 2013

I would like to respond to your comments, we had three baseball teams in the hotel during this time, the hotel has several double bed rooms and "most" are together, but some are throughout the hotel. When we have to use these rooms for large groups, some guests have to be on other floors.

The meeting room was not available due to it being painted. Also there were materials laid out or we would have rented it out to your group.

The lobby is not to be utilized as a place to gather and drink alcohol. There are other guests checking into the hotel as well. The front desk associate did offer a list of several nearby sports bars for you
to choose from if you wanted to go that route.

Yes, we did have a couple of boilers that did act up under the high-demand morning and could not keep up with hot water needs. We had service people at the hotel by 10:00am and the problem resolved by 11:00am the same day. (Saturday)

We thank you for your comments, but please do not let this reflect on Choice Hotels, Inc. As like most hotel companies, hotels are franchised ownership.

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Additional Information about Comfort Inn-Kansas City Airport

Address: 11100 N Ambassador Dr, I-29 & 112th Street Exit #12, Kansas City, MO 64153-2013
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #47 of 109 Hotels in Kansas City
Price Range: £60 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn-Kansas City Airport 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Perfect for both business and leisure travelers alike, the Comfort Inn Kansas City / Airport hotel is two miles from the Kansas City International Airport and offers free airport transportation for its guests with advanced notice. (5:00am-11:00pm)Popular attractions minutes from your guestroom door include:Sprint Arena & Power & Light DistrictDowntown Kansas City - Convention CenterArrowhead(KC Chiefs) Kauffman(Royals) StadiumsWorlds of Fun and Oceans of Fun theme parks Sea Life Aquarium & LEGOLAND Discovery Center Park UniversityAs a guests of Comfort Inn, you will enjoy features like:A 100% Smoke Free hotel.Small Meeting Room. (Call hotel for availabiity)Free wired and wireless high-speed Internet access Business & Fitness Center.Saltwater indoor heated pool and hot tub Free local and long distance calls.Your Morning Breakfast is full of hot and delicious options, making breakfast at our Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs,sausage, yogurt, fresh fruit, cereal and more, including your choice of hot waffles in two flavors!All spacious guest rooms are furnished with 32-inch flat-screen, LCD televisions, coffee makers with free coffee, curved shower rods, hair dryers, spacious work desks, voice mail, irons, ironing boards. Guest laundry facilities are located on the premises and dry-cleaning service,(same day) Mon-Fri.The Comfort Inn Kansas City / Airport hotel offers warm, inviting and affordable accommodations close to all the best Kansas City has to offer. When you are looking for friendly service, countless features and a great location, make us your home away from home. ... more   less 
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