This is yet another ancient downtown hotel that has been sort of renovated but still has the vestiges of the creepy, run down convention hotel it has been since birth. The rooms and lobby have been updated, and they are OK, but not as nice as they would appear in the photos on the Marriott website. The rooms have very low ceilings and small bathrooms. The bathroom was in mediocre condition (peeling paint, rusted fixtures, peeling wallpaper, stained grout). The hallways, elevator and other common areas have not really been updated, so they look old, tired and unappealing. Overall, I was unhappy with the condition of the property and decided to check out and move on. A manager was extremely helpful and apologetic. He refunded my money, offered to find me alternate accommodations and seemed to genuinely care about my concerns. So, the physical plant is just so-so (not good value for the fairly steep rate), but the staff is excellent and very professional.
- Official Description (provided by the hotel):
- Kansas City Marriott Country Club Plaza is a reimagined, modern and chic hotel in Kansas City, Missouri offering a convenient location in the Country Club Plaza near the city's top attractions. Our upscale accommodations are minutes from the Power & Light District, Sprint Center, Kauffman Stadium and Nelson-Atkins Museum of Art, among other premier destinations. ... more less
- Reservation Options:
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- Also Known As:
- Kansas City Marriott Country Club Plaza Hotel Kansas City
- Marriott Kansas City