I stayed at this property from the 8th through the 11th. Staff was great the only issue I experienced was the lady in the lounge seemed a little standoffish and irritated when you addressed her. She was sometimes not accessible. I travel all year and really enjoy the exclusivity the lounge offers. I actually went in on Monday morning and it was about 9:30am and she was nowhere to be found and I would have liked some assistance with dinner options that evening. On Tuesday morning she left early again so I didn't even bother as I was checking out anyway. If the lounge attendant leaves at 930 then it should be stated that the lounge closes at 930am and not at 10am
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- Also Known As:
- Kansas City Marriott Country Club Plaza Hotel Kansas City
- Marriott Kansas City