My husband, 2 year old, and myself stayed at this hotel. We were in town over the weekend for a UMKC graduation. The suite was a good size with 2 nice tvs, a fridge and microwave. The room was blandly decorated and the windows that you can open were filthy and the screens were not on the windows all of the way. There was a hotel party on the second night of the stay that was disturbing because of how thin the walls are. There was no way to get into the breakfast area the second morning because it was packed and there was no one around to move along the stragglers. We almost could not get safely out of the parking lots because of the overflow of cars. We had to go to the front desk to request housekeeping after 3pm because no one had come by at all. We also paid with a debit card ( we reserved online weeks in advanced) and they have taken multiple charges out of my account with no warning. When we called this evening after arriving home and checking our accounts, we were told by the front office staff that the multiple extra charges were for incedentals and would take 5-7 business days to reverse. She also said there is a sign at the front desk ( which we discovered after checking in pushed to the far side and sideways) and that we should know that hotels take extra money for this. We stated that not only did the Marriott website not say anything when we booked but when we checked in they took my debit card, ran it, and sent us on our way in two minutes flat without saying a single word. Being as I have not traveled in a while, we had no idea of these charges. Considering that I am being charged $369 for two nights I feel that this hotel was sub par and we have a message out to the manager regarding these issues.
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, getaroom.com and Cancelon so you can book your Fairfield Inn Kansas City Downtown/Union Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Fairfield Inn Kansas City Downtown / Union Hill Hotel Kansas City
- Fairfield Kansas City
- Kansas City Fairfield Inn