I was trying to get a sense of the place at 12 noon on a Friday, and talk to the Sales department about doing a Company meeting of 50 to 60 people. Renting meetng rooms, doing a banquet, breakfast, lunch and dinner for two days. Sales was in a meeting, so they told me to check back later. This is a $25,000.00 dollar deal! so I went and had lunch. Came back to ask if I could see the meeting rooms. While I was waiting to talk to the front desk, there was only two people on the desk with four people waiting. The lady I had talked to earlier, took 20 minutes to take care of "one" guest. I asked her why it took so long to help one person, (I will have 50/60 people checking in, and they are folkes who expect service) and she said the Customer had 3 rooms. I said your service kinda sucks, if it take you 20 minutes to handle 3 rooms. This lady leaves to find the Salesperson for events, and called the secuity department! (highhway patrol) They came and talked to my wife and I. I guess they were told we were crazy or something. I just want to have a good meeting, but could not get anyone at Ameristar to care. Hopefully someone there cares about the hotel business, or maybe they only care about the Casino???????????????
- Official Description (provided by the hotel):
- The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After exciting gaming action you may choose from nine appetizing dining options at this Kansas City hotel. The restaurants in Kansas City at Ameristar range from a sports-infused brew-pub to fine dining in an Old West inspired atmosphere. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U. and Cancelon so you can book your Ameristar Casino Hotel Kansas City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ameristar Hotel Kansas City
- Ameristar Casino Kansas City Mo
- Ameristar Kansas City