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“The friendliest staff and the best rates ever...”

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Comfort Inn & Suites Downtown
Ranked #56 of 108 Hotels in Kansas City
GreenLeadersBronze level
Opelousas, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The friendliest staff and the best rates ever...”
Reviewed 14 July 2011

We checked in around midnight, we had the drive from hell, we were all tired, it was quiet, the front desk lady greeted us with the most beautiful smile, I completely forgot about how tired and frustrated I was. She was very polite, had a great attitude, which actually helped my attitude be better. The next morning, she was gone and a gentleman was at the desk, he was also polite and very helpful. This place has the friendliest staff I've ever come across at a hotel. The rooms were nice, the bed and pillows were comfortable, the breakfast was good. Overall, this was the best stay I had ever had. Thank you guys and gal, you made our stay at the Comfort Inn great.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Msetm1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this review, 27 July 2011
Thank you for your input about your interactions with the staff here at the Comfort Inn & Suites. We really appreciate the feedback from you and hope you will return in the future. Our staff is glowing because of your review and we certainly appreciate you taking the time to do this. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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276 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
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English first
Saint Louis, Missouri
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 June 2011

Wanting to attend a Royals Game, and the shopping/ arts of KC we found a Comfort Inn "Downtown" to be centrally located to the interests we had. After the key card machine malfunctioned, we had no keys, keeping us at the hotel for nearly an hour before we received keys to our room (thankfully the mgr. let us in our room right away-granted we could have left and picked up the keys later, but we didn't feel comfortable with that) But we loved the location. No place we went was more than a 15 min drive. The complimentary breakfast left a bit to be desired, and thankfully there was a fridge and microwave in the room to reheat my leftovers when I was hungry later in the morning. Our water broke on the last morning, leaving us with a steam filled room (the water was stuck on HOT in the tub) but the maintenance was down almost immediately to fix the faucet. Overall great location for anyone wanting to see downtown.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rubedugans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this review, 27 July 2011
Wow, it sounds like there were a few problems with your stay. I am happy however that our staff responded quickly for you. Just an update...we have replaced our key machine and our breakfast has expanded! Our breakfast now consists of 2 flavors of hot Belgian Waffles, Hot Egg Patty, Biscuits and Gravy, Hard Boiled Eggs, Bagels and Cream Cheese, Danish, Muffins, 3 Types of Fresh Fruit, Cereal, Oatmeal, 2% Milk, Skim Milk, fresh juice, coffee and tea. I hope you will return to us in the future! Thank you so much for your input. We are always looking for ways to improve and appreciate all of your comments.
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Newton
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 May 2011

Great location if you are doing anything downtown KC such as going to the Sprint Center for a concert. Cab ride from hotel to the Power and Light district is only $5 to $6. We stayed there for the Jimmy Buffett concert and the hotel was packed. even with all the people at various stages of intoxication, Staff were outstanding, patient and very accommodating. even thought the hotel was near a major highway, it was relatively quiet.
The complimentary breakfast was okay.
The only thing that I would say was a negative was the overflow parking (hotel was sold out)across the street. It did not provide the best lighting at night. Considering this is a downtown area of a major city, we were a bit hesitant to leave our car there.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this review, 27 July 2011
Thank you for taking the time to review your recent stay here at the Comfort Inn & Suites!

I am sorry you had problems with parking on the night of the concert. We are taking initiatives to solve the overcrowding in our lot by making sure all registered guests have registered their cars with us. We are also purchasing a building across the street with several more parking spaces and the area will be managed by our hotel. I would love to hear from you in the future should you decide to stay with us. I am available at extension 404, Vicki.
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Los Angeles, California
1 review
Reviewed 28 April 2011

I stayed at this hotel during my recent visit to the city. I was traveling with my instrument which included a oversized flight case that couldn't fit into a normal sized sedan. When asking the front desk manager about how to get it it back to the airport, he offered to personally give me a ride and save me some money. This alone deserves the highest rating.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bassbumdp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Madison, Iowa
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 October 2010

Stayed two nights and was pleasantly surprised. Everything was clean and the location was handy to the downtown area. Close to Interstates..but quiet! Plan to stay here again next year.

  • Stayed October 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Letha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 17 October 2010

We stayed at the Comfort Inn and Suites KC while attending our son's wedding. Our four day stay was very comfortable. The hotel is clean and well maintained. The elevators were undergoing their annual maintenance, but one was always available for use and there never seemed to be a line. Our room was large, with a comfortable king size bed. Breakfast included hot and cold items, but we did not use this facilty. The parking lot was well lit. We always felt comfortable walking in the neighborhood, day and night. One night of our stay was very busy at the hotel due to a sports event and an underground rock concert in town. While we expected noise, we did not hear any and were pleasantly surprised. The staff was friendly and helpful. We will stay here again.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandycar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 June 2010

The title of the review says it all - thanks for everything!

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maureen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Downtown

Property: Comfort Inn & Suites Downtown
Address: 770 Admiral Blvd, Kansas City, MO 64106-1514
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Kansas City
#40 Business Hotel in Kansas City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites Downtown 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Nestled in the heart of downtown Kansas City, Missouri, the Comfort Inn & Suites is a three diamond rated property located one half mile from the Sprint Center, Power & Light District, Convention Center, Kauffman Performing Arts, Midland Theater and the City River Market. Our spacious guestrooms come equipped with a micro-fridge, in-room coffee, iron, ironing board, hairdryer, in-room safes and voicemail. We provide a complimentary Full Hot Breakfast each morning, Free Parking, Free Local Calls, Free USA Today Newspapers and Free Wi-Fi. The Comfort Inn & Suites has 2 fitness centers, business center, guest laundry, in-door pool and meeting facilities.Our highly professional, multi-lingual staff prides themselves in making your stay with us a memorable experience. We hope to see you soon! ... more   less 
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Also Known As:
Comfort Inn And Suites Downtown
Comfort Inn & Suites Downtown Hotel Kansas City
Comfort Inn Kansas City
Comfort Inn Downtown
Kansas City Comfort Inn

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