Okay, let me first say that I have stayed at many choice hotels (Comfort Inn parent company) all over the country. However, this hotel might be the worst from this chain I have ever been to.
It started okay, because our non-smoking room was filled with smoke, and we were promptly moved to a new non-smoking room. Then everything went downhill.
-Lack of parking in the hotel lot. We were told to just park in the alley across the street or in a local business lot.
-Lots of illegally parked cars in the lot, and not able to actually drive through it get out to park in the hotels mentioned other options.
-Told the hotel clerk about the miss parked cars, she didn't care.
-Walls paper thin...we heard noise from every person on the floor. We also heard noise from outside guests talking through the window
-Bottle cap and towel sitting in our hallway from the moment we arrived at 5:00 pm & was still there when we checked out the next morning.
-AC unit didn't stay on more then 10 minutes, no matte if it actually reached the desired temp.
-Breakfast was not filled upon arrival about 8:45 am. Most items missing, no place to sit in dining area.
Although this hotel is very affordable for downtown KC don't bother staying here. It was a huge disappointment during our trip. I was a previously loyal customer to this brand---not any longer.
- Official Description (provided by the hotel):
- Nestled in the heart of downtown Kansas City, Missouri, the Comfort Inn & Suites is a three diamond rated property located one half mile from the Sprint Center, Power & Light District, Convention Center, Kauffman Performing Arts, Midland Theater and the City River Market. Our spacious guestrooms come equipped with a micro-fridge, in-room coffee, iron, ironing board, hairdryer, in-room safes and voicemail. We provide a complimentary Full Hot Breakfast each morning, Free Parking, Free Local Calls, Free USA Today Newspapers and Free Wi-Fi. The Comfort Inn & Suites has 2 fitness centers, business center, guest laundry, in-door pool and meeting facilities.Our highly professional, multi-lingual staff prides themselves in making your stay with us a memorable experience. We hope to see you soon! ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn & Suites Downtown Hotel Kansas City
- Comfort Inn And Suites Downtown
- Comfort Inn Kansas City
- Comfort Inn Downtown
- Kansas City Comfort Inn