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“Best hotel in KC”

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Residence Inn Kansas City Country Club Plaza
Ranked #54 of 109 Hotels in Kansas City
Reviewed 24 August 2014

I have enjoined this weekend. Residence Inn is my favorite, but this KC one is one of the best.
Very good located, just one block from wonderful Country Club Plaza. Enjoy your shopping and relaxation.

Room Tip: All rooms are studios.
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  • Stayed: August 2014, travelled solo
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1  Thank MikhailPerfiliev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 - 145 of 257 reviews

Reviewed 31 July 2014

This Residence Inn is in a great location close to Country Club Plaza shopping and restaurants with a park nearby. Includes free parking. Room was very clean and comfortable. Granite in the kitchen and bath. It's nice to have a refrigerator, microwave and real dishes/glasses/utensils for leftovers and snacks. Breakfast was excellent with plenty of choices. We went to the Manager's Reception on Monday evening - staff were very friendly and the snacks were good. We'll stay here again next time we're in Kansas City!

Room Tip: The dining area is on the 3rd floor. We always request a room not on the 3rd floor to avoid the noi...
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  • Stayed: July 2014, travelled with family
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2  Thank TravelIntl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this reviewResponded 1 August 2014

Thank you for taking the time to review our Hotel and the very nice comments regarding my staff. I am proud of the team we have here and it is always nice to hear how much they enjoy their job. We look forward to seeing you again soon!

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Reviewed 30 July 2014 via mobile

This is in a great location for taking in the sights, food, and shopping at the Plaza. Room was clean although the a/c was noisy as was the hallway foot traffic. We had a first floor room that opened to the street which was very convenient and made you feel like your own little Plaza apartment. Free parking and breakfast were great as well. Would definitely stay again.

Stayed: July 2014
1  Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this reviewResponded 1 August 2014

Thank you very much for the nice comments. We are so glad you enjoyed your stay with us. Staying in the heart of the Country Club Plaza in Kansas City allows you multiple opportunities to take in the sites and sounds of the city. We look forward to seeing you again soon!

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Reviewed 14 July 2014

We had a 2 bedroom that was comfortable and clean. The best part was the dining staff both the staff at breakfast and manager reception were awesome and the food was great!!! Definitely recommend. Also check out the park two blocks away I woke up and ran there everyday.

  • Stayed: July 2014, travelled on business
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1  Thank Reet_Roo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

We came to Kansas City for a concert at The Starlight Ampitheater, but decided to stay for several days to see the sights. This place is a block away from The Country Club Plaza, with many places to eat and shop. We had leftovers from our dinner at Jack Stacks and was able to have them for lunch the next day thanks to our kitchen. Though compact, our room had nice touches with granite in the kitchen and bath, updated decor. Our room had windows into the common dining area, not to the outside, but we did not experience any noise or disruption. Front desk staff very welcoming and helpful. Breakfast was very good, with more options than you usually see at these types of offers. I would definitely recommend.

Stayed: July 2014, travelled as a couple
2  Thank JDKAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

I've stayed in this Residence Inn as a long-term guest for the company business. I've stayed in many other Marriott, Hilton, and Sheraton properties due to my job assignments, and this is by far the worst managed hotel, hands down. The building is outdated & poorly maintained. The card entrance doors don't work frequently (very annoying, even their employee was frustrated), major pot holes at the entrance to the garage and in the parking lot, worn out & loud appliances, sink drains slow and smells, and the musty old carpeting...and the smell of the curry (ethnic cooking by guests, I got used to it). In addition, the majority of the 1-bedroom units in the tower building don't have much view, looking into ugly roof top w/ HVAC units. Don't ever get an Interior bedroom unit for it does not even have a window to outside - it's like in a dungeon and they will not switch room even when requested.

Since this property is rather small and located in the prime area of the Country Club Plaza, the units get sold out frequently during the conventions & holiday seasons. As a result, the management is only interested in milking the units to maximize their revenues. And don't even think about asking for a room upgrade - even if you are a Platinum member. They will charge $$ even when an upgrade room is available. It's unfortunate that the legendary Marriott customer service & loyalty has degraded to this level...

Well, I've tolerated and stayed here for long term due to the Marriott award program and due to the stand-out food staff - they take pride in serving the freshly made breakfasts and evening meals for the guests. Having said that, I'll not be staying here in the future - there are much better choices around the Plaza including the nearby Hampton Inn Suites (very large junior suites with kitchen) and the Sheraton Suites (full service hotel).

Room Tip: Avoid east annex building, the entrance doors slam and a lots of traffic noise
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  • Stayed: June 2014, travelled on business
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4  Thank Transit_Spike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this reviewResponded 14 July 2014

Thank you for taking the time to write a review about our Hotel. I am sorry to hear about the problems you encountered during your extended stay with us. The pot holes at our entrance were the result of fiber installation in the Plaza area. We repaired them ourselves since the fiber company was taking longer to get the repairs completed. I also had my maintenance team do a complete inspection in the your guest room, and they have repaired all items found.
Our Hotel does run a very high occupancy year round, and therefore it is hard for us to honor all of our requests for upgrades, or larger rooms during extended stays. I am sorry we were not able to get you the larger room you requested, due to our high occupancy.
We do take great pride in our Hotel, and we hope if your travel needs find you back in Kansas City you will consider another stay at our Hotel.

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Reviewed 29 May 2014

Never stayed here before....didn't know what to expect. They recognized my Gold Elite status from Marriott rewards, and upgraded to a suite. Very pleasant, clean, and quiet room. Experienced no problems during the stay. Bed comfortable, bathroom very clean (two things I always check).
Checkin and checkout both easy. Free and convenient parking. Called me a cab immediately upon request when I asked. Staff pleasant and professional. Breakfast was also very good...hot food!

Room Tip: Prefer higher floors...some have a view.
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  • Stayed: May 2014, travelled as a couple
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1  Thank Delorean1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Kansas City Country Club Plaza

Address: 4601 Broadway, Kansas City, MO 64112-1461
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Kansas City
Price Range: £144 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Kansas City Country Club Plaza 3*
Number of rooms: 106
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Also Known As:
Residence Inn Kansas City Country Club Plaza Hotel Kansas City
Kansas City Residence Inn

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