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“Skip the chains” 5 of 5 bubbles
Review of Hotel Sorella Country Club Plaza

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Hotel Sorella Country Club Plaza
Ranked #3 of 109 Hotels in Kansas City
Certificate of Excellence
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Skip the chains”
5 of 5 bubbles Reviewed 17 May 2014

Hotel Sorella is a boutique that will exceed your wildest expectations. All elements of this place are top notch from front desk, room quality, amenities. A special call-out to the complimentary European style breakfast; staff, food quality, on-demand espresso/cappuccinos were icing on the cake. Definitely visit the rooftop bar, I would stack this space up against any boutique in SF/LA/NY/Chi.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sorella_GM, General Manager at Hotel Sorella Country Club Plaza, responded to this review, 3 June 2014
Mike B,
Thank you for the kind words. It was our pleasure pleasing you. We too would put our hotel and genuine, caring service against any other boutique out there!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,094 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Lincoln, NE USA
Level Contributor
148 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Stayed here for a getaway weekend. We have been to KC many times but this is the first time we stayed at the Sorrella. We have stayed at many Four stars in KC but this is the best. Very convenient location, nice modern rooms that are spacious and comfortable. Staff was very friendly and the price was reasonable. Only complaint was breakfast was advertised as European, and there was a very limited selection with no vegetables and fish. Stayed on Saturday night and Sunday was Mother's Day and the food consisted of two lunch meats, scones, and some fruit. Could have been more interesting. The wait staff were great however. All in all we would return.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yesheyozhik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sorella_GM, General Manager at Hotel Sorella Country Club Plaza, responded to this review, 3 June 2014
Yeshe2,
Thank you for staying with us and writing that we are the best! It is great to have impressed you so. The complimentary European breakfast does change a bit and can have salmon, a variety of cured meats and creative cheeses, scones, muffins, bagels, fruit, yogurt, cereals and other items as our chefs see fit. Of course the breakfast also includes cappuccinos and espressos made to order as well as locally sourced coffee and juice. I wish we could have made you aware of the brunch we had upstairs on Mother's day! There were more options at the brunch including vegetables. If you have a special request of our complimentary European breakfast, we can often accommodate anything reasonable as well. We always have veggies on hand and we will slice you up some next time you stay with us!
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Chicago, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

A little hard to find using a GPS because it is actually on a little side street off 48th St. and the one way streets made me have to circle the block to actually get there, but it was well worth the trouble. Just opened in Nov 2013, this hotel has very nicely appointed rooms, 24 hr room service, an irresistible in-room on-display selection of gourmet snacks, giant rain shower, great access to outlets, USB port and a first for me - an iPad lightning charger. When I asked about a 24 hr store for a forgotten item one evening, they offered a ride in the free courtesy van available for such things. The room service dinner was remarkably good for, well, room service - restaurant good. Rate was terrific, assume it was low while they build a clientele so get in there while it lasts!

Room Tip: My room was on 6 and faced the river, lovely.
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  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sorella_GM, General Manager at Hotel Sorella Country Club Plaza, responded to this review, 3 June 2014
Gail M,
Thank you for staying with us and for being patient with the GPS! It is a street off, about 1/2 block (we are 48th place and the GPS points you to 48th street). Of course this is something that we have been working on as long as 8 months before opening and we are told that "these things take time". We sincerely apologize for that and wish we had more control. Glad you enjoyed everything else and who needs GPS when you have an Escalade shuttle to drive you around?!
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Greendale, Wisconsin
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

We were visiting Kansas City for a KC Royals game, and the Hotel Sorella had a great rate for the weekend. The Country Club area is an excellent area to roam and soak in the KC atmosphere. Bands, restaurants, shops were a nice surprise, plenty of options to choose from. The hotel has a rooftop pool and fire pit, plus excellent ambiance made this a romantic weekend. The rooms are chic and spacious all of the amenities one can expect from a boutique hotel.
The ballpark is a 15 minute drive away, which was easy to navigate. We would come again, stay longer, a great place and excellent find.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Vickie11361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sorella_GM, General Manager at Hotel Sorella Country Club Plaza, responded to this review, 3 June 2014
Vickie11361,
We are happy to hear that you found us and had such an awesome time. Please do stay again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 April 2014 via mobile

This is a wonderful hotel!! Rooms are very simple, very clean and beds are fantastic. Bathroom was great. Big shower and plenty of towels!!! I wish I could have stayed longer. 1 night was not enough BC we couldn't sleep in!!! Bar was great. Drinks were perfect. Really sweet young girl working this past Sunday evening.... Forgot her name but she was so friendly and enthusiastic not to mention beautiful!! I highly recommend this hotel.

Stayed April 2014, travelled with friends
Helpful?
1 Thank Borisbec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sorella_GM, General Manager at Hotel Sorella Country Club Plaza, responded to this review, 3 June 2014
Borisbec
Thank you for staying with us and taking the time to offer your review. We hope you have the opportunity to return for a longer stay next time. Pool is open now as well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Mateo, CA
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

We had a wonderful stay at the Hotel Sorella from 4/24 to 4/28. The staff were so helpful when a belonging was left in a taxi calling the cab company for us and having them come back so we could retrieve it. Th front staff also gave us great restaurant recommendations as well as places to visit The breakfast was great. The rooms were beautiful. The shower was so huge! I only wish they had put a bench in it. The whole hotel is spotless. We enjoyed the bar on the 7th floor and were so impressed that they were willing to serve us a late dinner since we did not check in until after 11PM and had not had any food on the plane. If we ever come back to Kansas City, we will make sure to stay at this wonderful hotel!

Room Tip: We had a wonderful room on the corner of the 6th floor.
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
3 Thank gilbert517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sorella_GM, General Manager at Hotel Sorella Country Club Plaza, responded to this review, 3 June 2014
gilbert517,
Thank you for staying with us and for posting your review. These are great examples of our level of service. We do hope to be able to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

Our company had our our all-hands meeting at Hotel Sorella. We had an amazing experience. The staff was friendly and always ready to help. The hotel as very accommodating to our needs (e.g, changes in schedules, last-minute social event, etc). We had two conference rooms and over 20 guest rooms booked. We had two social events at the hotel, one in the Presidential Suite (gorgeous!) and another in one of the banquet rooms. The guest rooms were clean, spacious, and well stocked. The front desk was very helpful and flexible in helping us arrange rides with the hotel complimentary car service. The complimentary breakfast was great - really good quality. As the person in charge of planning and logistics for our company, it was such a relief to have service that was beyond all expectations. It made my job so much easier and more fun! I highly recommend this hotel for small to mid-size companies who are thinking of having company meetings in Kansas City. The hotel is also within walking distance of all the shops and restaurants. Great location! (The hotel also has a rooftop pool. It would have been awesome to go for a dip if the weather had been warmer. We went in early March. Hope to go back again!)

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JCY1390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sorella_GM, General Manager at Hotel Sorella Country Club Plaza, responded to this review, 3 June 2014
JCY1390,
It is wonderful to see a review from one of our meeting planner guests. There are so many great opportunities to make your events at Hotel Sorella not just another yearly meeting. There are many refreshing spaces including those you described and you did not even mention our serenity garden or Francesca's, our hybrid greenhouse/observatory that has an outdoor feel with plenty of natural light. Our meeting spaces are also unique rooms that differentiate from each other with it's own shape and chandeliers specific to each room. Thank you for choosing us and we also hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sorella Country Club Plaza

Property: Hotel Sorella Country Club Plaza
Address: 901 W 48th Pl, Kansas City, MO 64112-1895
Region: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 109 Hotels in Kansas City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Sorella Country Club Plaza 4*
Number of rooms: 132
Official Description (provided by the hotel):
Modern and sophisticated, a boutique hotel in Country Club Plaza. The newest hotel by Valencia Group blends timeless elements of classic design with Mediterranean influences. Hotel Sorella is a premier luxury hotel in Kansas City near shopping, dining, museums and events. Your rate includes complimentary, streaming quality, internet access, and a complimentary European breakfast. ... more   less 
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