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“Will stay again....” 4 of 5 bubbles
Review of Hilton President Kansas City

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Hilton President Kansas City
Ranked #16 of 109 Hotels in Kansas City
GreenLeadersSilver level
Kansas City, Missouri
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Will stay again....”
4 of 5 bubbles Reviewed 13 July 2014

This was our second stay at The Hilton President KC. We are locals but find that it's nice to just get away from everything for an evening occasionally.

Booking was easy. We asked for a corner room facing the P&L district and did get it. Room 402. Check in was easy and went smoothly.

We had 2 complaints of the room, which we addressed to the front desk at check out. The room thermostat was set at 65 but it never was completely cooled off in the room. It was set to 65 when we arrived to the room and that was the lowest that it would go but it felt 75-80 at best. It made for a not so comfortable sleeping night. The other complaint was the carpet. It was terribly sticky everywhere. Not a humid sticky....just a yuck sticky. When I let the front desk know, the girl replied with "sorry". I hope that they do look into it.

We did intend to have Starbucks on the way out (it was almost noon on Sunday) but Starbucks was not open. That was disappointing as well. Not sure why they wouldn't be open on a Sunday afternoon.

Overall, we love Hilton properties and love the President and will stay again, more than likely. However, I do hope that they fix the things that were addressed. It's such a great property.

Room Tip: High up and corners facing P&L.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank golfprosprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, 15 July 2014
Thanks for taking the time to share your thoughts. First off, we will certainly address the cleanliness issue you noted in your review. As a seasoned TripAdvisor reviewer we certainly take a great deal of interest in your review. I am pleased that overall you had a wonderful visit to the hotel. We would love to see you again in the future. Thanks again for your time and candid feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,019 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
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  • English first
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English first
Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 July 2014

I took my family for a wedding party in the downtown Kansas City. The room was reserved based on the wedding discount offer around $150 including the tax. The dinner and wedding ceremony were held on the different floors but were spacious to accommodate the needs. The room was clean and wonderful. Strongly recommend this hotel for you.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Shiuh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, 15 July 2014
Thank you for that wonderful review. It is always nice to see the "five-dot" review. It sounds like everything just went perfectly for your stay. The President is such a wonderful venue for weddings. I am pleased you had the opportunity to enjoy such a wonderful occasion. Please look us up the future should your travel bring you back to Kansas City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

This is a great place to stay. Built in 1926, everything seems scaled to the times. I'm usually picky about using "historic" hotels, but the President was just fine in terms of comfort and room amenities.

Shortcomings--we were there over 4th of July weekend, and the Starbucks was on short hours. Want a can of pop? No vending, gotta go to the bar (nice bar, though!)

Strengths--beautiful place, walk a couple blocks to great restaurants ( try BRGR, it's great).

Whine--it is a fifty dollar cab ride from the airport. That's not a happy thing.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank SL-from-IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, 15 July 2014
Thanks for the wonderful review! Many words have been used to describe this wonderful hotel and yes, cool is one of them. We are so pleased you enjoyed your visit. Apologies for the lack of staffing in the coffee shop, sounds like we could have done a better job scheduling for that weekend. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 9 July 2014

7/5/14, room and entire lobby etc seemed not to be cooling. Doors opened, not much change. Corners of hallways are quite dusty. Room furnishings could use an upgrade. Will pick another spot next time.

  • Stayed July 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank philbY7408AI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, 10 July 2014
Thanks for taking the time to share your thoughts about your visit to our hotel. I am terribly sorry we could not get the air temps cool enough around the hotel. Last week was indeed an abnormally hot week in Kansas City, and we obviously did not pay enough attention to the air temps in the building. Point taken about the room condition as well.
Thanks again for your time and candid feedback.
Philip
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, Nebraska
Level Contributor
1,345 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 422 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

I had a hard time to find the hotel but that is just me. It is an older hotel that has gone thru a major renovation. The room was quite large and very clean and nicely done. The hotel is nice not being your modern cube with no character

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, 9 July 2014
Emil,
Thanks for taking the time to share your thoughts with the Tripadvisor community. I am so pleased you enjoyed your visit and had a nice positive experience. We certainly would like to see you visit again in the future! Thanks again for your time and feedback.
Philip
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux Falls, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

The hotel was nice and the staff were friendly and helpful. My complaints stem from the 18% room tax and the $18 per night for parking. I like the fitness room, the elevators were prompt, and the hotel bar was very nice.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Vicki F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, 7 July 2014
Vicki
Thanks for your time and your valuable feedback. The taxes are out of our control as you pointed out, but I certainly agree they are a bit high. Point taken about the parking charge as well. I am pleased that your stay overall went well, and we would love to see you back in the future!
Philip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lovington, Illinois
1 review
4 of 5 bubbles Reviewed 29 June 2014

We just stayed for one night. Our room was clean, bathroom was clean, pool area clean and were towels available. The people at the desk was very pleasant! Breakfast was normal. We ate it and didn't get sick. :)

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, 1 July 2014
Thanks for taking the time to share your thoughts about your visit to our hotel. We certainly look forward to seeing you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton President Kansas City

Property: Hilton President Kansas City
Address: 1329 Baltimore Ave, Kansas City, MO 64105
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Kansas City
#7 Luxury Hotel in Kansas City
#11 Romantic Hotel in Kansas City
#16 Business Hotel in Kansas City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton President Kansas City 4*
Number of rooms: 213
Official Description (provided by the hotel):
AAA Four Diamond award winning hotel, and the only hotel in the new Power and Light entertainment district. The hotel was originally opened in 1927, closed for many years. Re-opened in 2005 after a 45 million dollar renovation. This stunning hotel is truly one of Kansas City's grand hotels. ... more   less 
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Also Known As:
Hilton President Kansas City Hotel Kansas City
Hilton Hotel Kansas City
Hilton Kansas City
Kansas City Hilton

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