We had to be in KC for a wedding and stayed at the President because that's where the majority of the out-of-towners were staying, therefore I didn't do as much research on the hotel and didn't have any preconcieved notions. We booked directly through the Hilton website at a discounted rate.
Due to weather, our flight in arrived a day late, and the hotel was gracious enough to not charge us for that first missed night - yay, we're off to a good start! At check in (admittedly, I'm sure we looked beyond frazzled from spending the previous day and night in the airport), I asked the clerk if any upgrades were available and what the cost would be - they upgraded us to a very nice corner king with sleeper sofa room at the same rate- we were happy. The room was very nice and VERY large. Everything in the room worked; good heat, good hot water, etc. Parking was fine - we self-parked at $13 per day. They give you a key for the underground lot which is underground a building kitty-cornered from the hotel itself, so there is a little outdoor walk back to the lobby back entrance.
I used the work out room twice - it is bigger than most hotel work out rooms and all equipment I used worked fine, there were 3 tvs, bottled water, apples and plenty of towels. It was very clean.
The hotel is within walking distance (dress warm - it was 9 degrees when we were there) of lots and lots of restaurants and bars - upscale and casual places. We had dinner one night at Bice Bistro / Wine Bar and it was fantastic - there service was great, atmosphere nice and food and wine wonderful.
The only needed improvement I noticed for the hotel was the food and beverage - the service seemed to be ambivalent to their guests and twice the food we were served was a bit burned (room service hamburger and breakfast french toast x 2) - we visited the bar twice, the kids had room service, and we all had breakfast in the restaurant. Service at breakfast was beyond poor, even though we were the only table in the restaurant - but to the hotel's credit (after I filled out a survey they sent me) the F&B Director called me regarding the situation.
Overall, we had a great experience - we stayed 3 nights - and I wouldn't hesitate to recommend this property.
- Official Description (provided by the hotel):
- AAA Four Diamond award winning hotel, and the only hotel in the new Power and Light entertainment district. The hotel was originally opened in 1927, closed for many years. Re-opened in 2005 after a 45 million dollar renovation. This stunning hotel is truly one of Kansas City's grand hotels. ... more less
- Reservation Options:
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- Also Known As:
- Hilton President Kansas City Hotel Kansas City
- Hilton Hotel Kansas City
- Hilton Kansas City
- Kansas City Hilton