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“great hotel but used to be excellent”

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Holiday Inn Kansas City Airport
Ranked #37 of 108 Hotels in Kansas City
Waipahu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great hotel but used to be excellent”
Reviewed 13 December 2011

the hotel is relatively new but has gone down hill recently. the walls are dinged and some areas of the carpet are already worn out (could use a few shampoos). the restaurant staff, however, is fabulous. They are able to accomodate every request!! The front desk staff is alright, they seem more interested in their personal work when I check in at night. The last 2 times I swear they have their friends over and are giving them free food from the restaurant. Overall it is a nice hotel and very close to the airport!

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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246 reviews from our community

Traveller rating
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    78
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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Dallas, Texas
Level 5 Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 December 2011

Stayed at this hotel for business for a few days. Friendly staff and good location close the airport. The walls are VERY thin and it was difficult sleeping with the person next door to me having the volume up on his TV at 2am!

Some rates come with breakfast but the buffet is only 11.95 per person and well worth it. There is nothing close by as far as restaurants but the hotel provides shuttle service to the Zona Rosa shopping area which has lots of shopping and dinning options.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StefanTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, Missouri
Level 6 Contributor
895 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
Reviewed 28 September 2011

I've stayed in a lot of hotels around the Kansas City airport and the Holiday Inn is my new favorite. I got a really great rate by naming my own price online. I was very surprised at how nice this hotel was. It seemed fairly new, had a great location, and the room was much nicer than the Marriott at the airport.

  • Stayed November 2010, travelled on business
    • Value
    • Location
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Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2011

Absolute worst hotel I ever stayed in. It was close to the airport, but not worth it. Whatever you do do NOT stay here. I had to stay 4 nights and it was awful. Service was terrible overall, and everything is extremely overpriced.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ernestcoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McAllen, Texas
Level 6 Contributor
205 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 August 2011

We stayed here last week and loved it. The airconditioner worked well and the rooms were large. The hotel was kept up nicely. You could not hear any of the plane noise. The restaurant downstairs were adequate. I reccomend this hotel.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jmia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, KS
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2011

I try to stay here every time I am in KC. They always treat you like a rock star. Friendly and accommodating staff. Super clean rooms. I have stayed here about 30 times over the last 5 years. Other than the occasionally noisy guest, I have no complaints. Even when a party was going on once, the management shut it down very quickly and handled it professionally. Great food. Friendly Staff. Great Rates. Can't beat it!!!

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank solid770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brookfield, Missouri
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2011

This hotel has a great family atmosphere with friendly staff and excellent accommodations. As a mother of four boys I am always looking for a place to stay for my family that is affordable and has the feeling of home. The Holiday Inn at KCI exceeded all my expectations! Highly recommended.

  • Stayed February 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bakerboys1098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Kansas City Airport

Property: Holiday Inn Kansas City Airport
Address: 11728 N Ambassador Dr, Kansas City, MO 64153-2056
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Kansas City
#24 Business Hotel in Kansas City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Kansas City Airport 3*
Number of rooms: 141
Official Description (provided by the hotel):
The Holiday Inn KCI Airport is connected by exterior walkway to the KCI Expo Center. A shared 300,000 SF parking lot offers guests complimentary parking. Opening in 2006, the Holiday Inn KCI Airport is a 2011 Torchbearer award winner and a 2010 Newcomer of the Year award winner with Intercontinental Hotels Group. ... more   less 
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Also Known As:
Holiday Inn Kansas City Airport Hotel Kansas City
Kansas City Holiday Inn

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