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“Great Boutique Hotel”

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Holiday Inn Aladdin
Ranked #44 of 109 Hotels in Kansas City
Reviewed 5 September 2013

Love this hotel, great downtown location near all of the action and excellent service. I recommend this hotel to all of my friends and associates. The Martini loft is a great place to relax and have a cocktail. This is definitely not your ordinary Holiday Inn.

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  • Stayed: August 2013, travelled on business
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Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this reviewResponded 18 September 2013

Thank you so much for your review! We are so happy you like our hotel as much as we do! We hope to have you back, and with some friends!!

All the Best,
Sarah DeVault
Director of Sales and Marketing

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284 - 290 of 547 reviews

Reviewed 4 September 2013

We enjoyed a weekend stay in downtown Kansas City for a very reasonable price ($99 + $18.44 taxes & fees). The room was small but nicely decorated and comfortable. We ate breakfast and had a drink at the bar and were satisfied. The concierge was very helpful.

  • Stayed: August 2013, travelled with friends
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Thank ca2jo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this reviewResponded 18 September 2013

Thank you so much for your review! We are so pleased that you had a great experience at our hotel! Did you know that when the hotel was originally 309 guest rooms, and is now down to 193 guest rooms? There was only one bathroom per floor though! We hope to have you back soon!

All the Best,
Sarah DeVault
Director of Sales and Marketing

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Reviewed 3 September 2013

Hotel is very nice, however I found the bed to be extremely hard. The Valet's were very good with my car. I don't like to let anyone else touch my car, but it was $16 for valet or $12 each time you left the parking garage. Other than those two things I found everything to be great.

Stayed: August 2013, travelled on business
Thank Justin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this reviewResponded 18 September 2013

Thank you so much for your review! We apologize that the bed was not what you were expecting. We hope that you will give us another try, and soon!

All the Best,
Sarah DeVault
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2013

My girlfriend and I stayed at the Holiday Inn Aladdin in Kansas City for one night in August 2013 and found it surprisingly good for a Holiday Inn. I would certainly recommend this for someone wanting to stay downtown in KC.

Pros:
• While some have written that they did not like the classic old feel of the hotel, we liked it.
• The location was also great and close to some great BBQ (Fiorella’s Jack Stack BBQ) and the bars/restaurants of the Power & Light District.
• The front desk staff was outstanding when we checked in. The woman behind the desk was knowledgeable and extremely helpful. Plus, the glass of champagne upon check-in was a nice surprise.
• The bellman/valet, Hamid, was also extremely nice and helpful and arranged a refrigerator to be delivered to our room (at no charge), which arrived within 5 minutes, so we could get on with our day in a timely manner. Hamid and the day bellman/valet also were quick bringing our car around on the several occasions we called for it.
• The rooms were well appointed, clean, and had a nice color combination (at least for our tastes). The view from our corner room was also good.
• The king bed was very comfortable and we slept like babies.
• The bathroom was well appointed with the standard shampoo, conditioner, lotion, etc. and comfortable robes.
• The food in the restaurant was much better than expected, and while the service was not fantastic, it wasn't as bad as others on Tripadvisor have said it is.

Cons:
• While we liked the old classic feel of the hotel, there was some peeling paint in the room and at some spots in the hallways.
• While the evening front desk woman was outstanding at check-in, when we went to check out, the woman there in the morning was completely disinterested - almost to the point of being rude. It was almost as if she was annoyed that we expected her to help us check out and call our car around.

While I know this isn’t the best hotel in KC, it is a solid mid-range option in terms of cost and we would stay here again.

  • Stayed: August 2013, travelled as a couple
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Thank NoneNixNada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this reviewResponded 18 September 2013

Thank you so much for your review! We sincerely appreciate all of your compliments, and your list of "cons." We are working diligently to provide an exceptional, unforgettable experience to all of our guests. We hope to have you back again soon!

All the Best,
Sarah DeVault
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2013

The Holiday Inn Aladdin has the potential to be a very good hotel. The service, particularly at the front desk, is outstanding. The desk staff were cordial, knowledgeable, and surprised us with a greeting glass of champagne (!). The room, a corner king, was okay, but the bed was comfortable and I literally fell asleep after just a few seconds.

The on-site restaurant presents a good menu but the execution left something to be desired. I didn’t think it was possible to muck up a KC Strip steak (especially in KC) but they did, with a sauce that was unrecognizable, and the result was a less than enjoyable meal. The piped in music—rock—didn’t add to the atmosphere.

Long story short: if you’re off to Bartle Hall and the KC Convention Center, H.I. Aladdin is a place to consider staying. However, there’s room for improvement.

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  • Stayed: August 2013, travelled on business
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Thank Doug M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this reviewResponded 17 August 2013

Thank you so much for your review! I apologize that the steak you had was not what you were expecting. I will share your feedback with our culinary team. We hope you will give us another try sometime very soon!

All the Best,
Sarah DeVault
Director of Sales and Marketing

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Reviewed 7 August 2013

Stayed for one night for a concert at the sprint center. The location is great and the staff was very friendly. We did have a problem at check in. They were short handed and rooms were not ready so we had to wait about 45 minutes in line. The staff did keep everyone informed and worked as fast as they could.

Rooms were very nice and clean. We will be staying again on are next trip to Kansas City

Stayed: August 2013, travelled with friends
Thank luvtotravel05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this reviewResponded 17 August 2013

Thank you so much for your review! I sincerly apologize that the rooms were not ready when you arrived to check in. We hope to see you back, and soon!

All the Best,
Sarah DeVault
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2013 via mobile

Stayed here to be close to the sprint center for a concert. Smaller rooms but that's what you get in an older hotel. We enjoyed the champagne and the valet. Also used the fitness center. Walkable to power and light and great convienent location!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank rocknreconstruct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this reviewResponded 17 August 2013

Thank you so much for your review! We are so happy that you enjoyed your stay! We hope to have you back again real soon!

All the Best,
Sarah DeVault
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Aladdin

Address: 1215 Wyandotte St, Kansas City, MO 64105-1621 (Formerly Citi Centre Plaza Hotel & Aladdin)
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #44 of 109 Hotels in Kansas City
Price Range: £109 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Aladdin 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
Listed on the National Register of Historic Places, this KC landmark has had an extensive historic preservation bringing back the original art deco ambiance with a vintage hip approach for a fresh look at yesterday. The Aladdin Holiday Inn Hotel is located in the heart of the downtown convention, business, financial and entertainment districts, and is connected to the KC Convention Center and Marriott. The Aladdin is also three blocks from the Sprint Center. We look forward to Welcoming you with a glass of champagne! ... more   less 
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Also Known As:
Holiday Inn Aladdin Hotel Kansas City
Aladdin Holiday Inn
Holiday Inn Kansas City
Kansas City Holiday Inn

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