I stayed at the Holiday Inn, coco key for 3 planned Military Conference Events, at first we were having technical difficulties with the reserved conference rooms and we were delayed at conducting our briefings. Sarah and Dave, the operations supervisors helped a lot to resolve the technical problems we were experiencing. Dave was completely professional and customer service friendly, he did great follow-ups with our technical issues and continued to check in with us to make sure we were satisfied. Sarah did a wonderful job in resolving our technical problems she address the issue aggressively and made sure to take every step into fixing our technical problems to make sure our conference event went successful. Sarah is a complete professional and is committed to the customers. She was instrumental in making our stay at the Holiday Inn, Coco key a great and successful conference event, whether it be for business or pleasure. Both Sarah and Dave are a great asset to the staff at the Holiday Inn, Cocco Key Water Resort in Kansas City, MO.
- Official Description (provided by the hotel):
- The Adam's Mark of Kansas City is a full-service hotel and conference center located on the Southeastern side of Kansas City, MO. Our location is adjacent to the Truman Sports Complex, home of the Kansas City Chiefs and Royals. The Adam's Mark of Kansas City offers over 369 well appointed rooms and 17,000 sq. ft. of event and meeting space. ... more less
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- Also Known As:
- Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
- Sheraton Kansas City
- Kansas City Sheraton