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“" Great Customer Service Support at Holiday Inn Coco key Water Park"”

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Adam's Mark Hotel & Conference Center
Ranked #77 of 109 Hotels in Kansas City
Saint Robert, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“" Great Customer Service Support at Holiday Inn Coco key Water Park"”
Reviewed 6 April 2011

I stayed at the Holiday Inn, coco key for 3 planned Military Conference Events, at first we were having technical difficulties with the reserved conference rooms and we were delayed at conducting our briefings. Sarah and Dave, the operations supervisors helped a lot to resolve the technical problems we were experiencing. Dave was completely professional and customer service friendly, he did great follow-ups with our technical issues and continued to check in with us to make sure we were satisfied. Sarah did a wonderful job in resolving our technical problems she address the issue aggressively and made sure to take every step into fixing our technical problems to make sure our conference event went successful. Sarah is a complete professional and is committed to the customers. She was instrumental in making our stay at the Holiday Inn, Coco key a great and successful conference event, whether it be for business or pleasure. Both Sarah and Dave are a great asset to the staff at the Holiday Inn, Cocco Key Water Resort in Kansas City, MO.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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1 Thank Sosonara
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Additional Information about Adam's Mark Hotel & Conference Center

Property: Adam's Mark Hotel & Conference Center
Address: 9103 E 39th St, Kansas City, MO 64133-1110 (Formerly Holiday Inn Kansas City SE - Waterpark)
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #77 of 109 Hotels in Kansas City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Adam's Mark Hotel & Conference Center 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
The Adam's Mark of Kansas City is a full-service hotel and conference center located on the Southeastern side of Kansas City, MO. Our location is adjacent to the Truman Sports Complex, home of the Kansas City Chiefs and Royals. The Adam's Mark of Kansas City offers over 369 well appointed rooms and 17,000 sq. ft. of event and meeting space. ... more   less 
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Also Known As:
Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
Sheraton Kansas City
Kansas City Sheraton

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