We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheraton Suites Country Club Plaza
Nearby Hotels
US$230
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$213
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$165
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$150
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Comfort Inn-Kansas City Airport(Kansas City)(Great Value!)
US$106
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$90
ComfortInn
View Deal
  • Free Wifi
  • Free Parking
US$112
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$94
ComfortInn
View Deal
  • Free Wifi
  • Free Parking
Best Western Plus Seville Plaza Hotel(Kansas City)(Great Value!)
US$139
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$128
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$158
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$147
Booking.com
View Deal
  • Free Wifi
  • Restaurant
US$317
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$272
Marriott Hotels
View Deal
  • Pool
  • Restaurant
Holiday Inn Kansas City Airport(Kansas City)(Great Value!)
US$109
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$264
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$204
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$132
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (788)
Filter reviews
788 results
Traveller rating
265
256
143
73
51
Traveller type
Time of year
LanguageAll languages
More languages
265
256
143
73
51
Show reviews that mention
All reviewscountry club plazagreat locationthe club loungefrench doorsliving roomwithin walking distancestarbucks coffeeking suiteevery staff memberrestaurants and shopsparking garageself parkhappy houroutdoor poolthe room was nicecrown centerdexter
Filter
Updating list...
620 - 625 of 788 reviews
Reviewed 10 May 2012

Decent hotel in a good area. Near to Country Club Plaza with great shops and restaurants. Thessy at the front desk deserves a medal. She was 110%. Helpful, pleasant and professional. Nice rooms, pretty quiet, well run hotel.

Room Tip: all good. All are mini suites. One bad thing: No safe in the room.
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Siam-Orchids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdStevens, General Manager at Sheraton Suites Country Club Plaza, responded to this reviewResponded 11 May 2012

Thank you for taking the time to post your review about Sheraton Suites Country Club Plaza.
Although our location on the Plaza with dozens of restaurant and shopping centers within walking distance is a perk. It does not compare to the great hospitality and proficient customer service (as you experienced) that makes your stay even more memorable.
In regards to the safe, we do offer safety deposit boxes for your valuables. Just ask any one of our front desk agents and they will be more than oblige to assign one to you.

Thanks again, and we hope you will visit us next time you come to Kansas City.

Ed Stevens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2012

The best part of the hotel is the staff, who were caring, giving, sharing and kind. The front desk staff were so helpful 24 hours a day, the valet and bellmen were top notch and the club level attendants were very friendly! But the hotel, itself, is a mix of damp hallways and rooms, cramped bathrooms and furniture/carpet that needs a replacement. BUT...you get a suite, not a room at this hotel which kinda makes up for it. Kinda. The location in the plaza is a plus and the views are stunning. I just wondered what the rooms at my two other choices would have been - the raphael and the intercontinental. Next time!!!

Room Tip: either side of the hotel is fine. both have great views.
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jacksondc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdStevens, General Manager at Sheraton Suites Country Club Plaza, responded to this reviewResponded 8 May 2012

Thank you for your feedback as well as your kind words regarding the staff. We strive in making sure our guest receives our utmost attention from check-in to check-out. And I too agree that both sides show an array of sceneries.

Thank you again, and I hope we get another chance to service your needs next time you visit Kansas City.

Ed Stevens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2012

Great location walking to the plaza. Rooms are nice as they are all suites. Club lounge is a comfy place, but over crowded and no food was left when we got there at 6pm. we waited over an hour and they never brought more. Staff was helpful and friendly, restaurant was good for both dinner and breakfast. Overall nice place, Great location!

  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mommyto11978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdStevens, General Manager at Sheraton Suites Country Club Plaza, responded to this reviewResponded 8 May 2012

Thank you for your recent review sent via Trip Advisors. I am glad you had a chance to enjoy our finest cuisine from “The Gallery” restaurant. I will surely pass on your feedback.
I sincerely apologize that during your stay, the Club Lounge ran out of food. I will also discuss your challenges with the Director of Food & Beverage so that this will not happen again to future guests.

Again thanks for your feedback, and I look forward to servicing you during your return visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2012

This hotel has a great location, and I like the extra room that this all suite hotel provides, but the good stops there. There were some issues with the room...worn carpeting, small bathrooms. The hot food in the breakfast buffet was cold....cold scrambled eggs, cold bacon and sausage, cold and dry potatoes. My ultimate annoyance was a $12 parking charge for a free parking garage. Shame on you Sheraton.

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travel147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdStevens, General Manager at Sheraton Suites Country Club Plaza, responded to this reviewResponded 27 April 2012

Thank you for your comments about our hotel. The best part of this property is our location on the Country Club Plaza. I apologize for the issue with Wi-Fi during your stay the thunderstorm can knock out the service on occasion. I look forward to you giving us an opportunity again.

Sincerely
Ed Stevens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2012

It's not that hard to get the basics right , but these guys failed. WiFi doesn't work- how can it be a business hotel when WiFi doesnt work? It's been on the blink for 6 hours.

Also, my room smells like an ashtray. Non-smoking now, but the couch , carpet and other furniture were obviously here when smoking was permitted.

Awesome location is the only salvation.

F minus otherwise.

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdStevens, General Manager at Sheraton Suites Country Club Plaza, responded to this reviewResponded 27 April 2012

I am glad you had a chance to take advantage of our location on the plaza and the shopping that it provides. I shared your concerns with the proper departments. We I look forward to you giving us another opportunity to better serve you.

Sincerely
Ed Stevens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews