The great thing about this hotel is that they offer a free shuttle to the plaza - very friendly shuttle drivers and valets. One of the towels in our hotel room had a blood stain that they had tried to remove but there was still a faint rusty brown stain. Also, I noticed a bloodstain on the duvet when I got up in the morning and the duvet cover was askew. The bathroom was located inside the bedroom area with the vanity outside the bathroom which made it very awkward when someone had to go to the bathroom, you felt like everyone could hear you and if the children had to go to the bathroom, then they had to come into your room to do it. Also, the couch was very frayed in spots and the furniture was showing its age. The fridge was micro compared to the fridge in other Embassy Suites. Overall, this one needs a makeover and staff needs to be trained in blood handling procedures.
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- Also Known As:
- Embassy Suites Kansas City
- Kansas City Embassy Suites