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“Nice Location”

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Best Western Plus Seville Plaza Hotel
Ranked #10 of 109 Hotels in Kansas City
Certificate of Excellence
Chicago, Illinois
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice Location”
Reviewed 15 December 2011

I stayed here for three nights the week before Thanksgiving. I was surprised at how nice the room was for this price level of the hotel. I will be rewriting what most reviews have already said but I will list the pros and cons.
Pros: Room was nice and clean,
-bed had five pillows,
-Location, three blocks from the Plaza (lots of shopping and eats) -if you walk there make sure you take the park side down for a more enjoyable trek.
-Free Parking (Front and Back),
-Nice friendly staff (+good recomendations to eat),
-Free shuttle to anywhere within 4 miles,
-24 hour Quik-Trip Gas and food right next door.
-Free breakfast (Basic)

Cons: Front room had traffic noise,
-24 hour Quik-Trip Gas and food right next door.

Room Tip: Higher Floors may have less traffic noise.
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  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RJG64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Tulsa, Oklahoma
Level 6 Contributor
149 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 29 November 2011

Stayed here for 1 night before Thanksgiving while driving through KC to Des Moines. $67 rate through Hotels.com ($78 with tax) is excellent for the Country Club Plaza area. Front desk staff were friendly and efficient (Even if they were on their Facebook page while working:) )Also has free parking and free breakfast! Not a great breakfast, but what do you expect for the price. New bedding was comfortable with 5 pillows on each bed. Small courtyard sitting area behind hotel (with additional parking) looked like a New Orleans style area. Warning for senior or handicapped travelers, the first floor rooms are 6-7 steps above the lobby with no elevator access. Elevator does access other floors. Walking distance to Country Club Plaza about 2-3 blocks away. They offer a free shuttle to County Club Plaza on weekends, but it was not available on Wednesday evening we stayed. 24-hour Quik-Trip (The World's BESTconvenience stores!!) next door was handy for gasoline and anything you need. Would definitely stay again!

Room Tip: Warning for senior or handicapped travelers, the first floor rooms are 6-7 steps above the lobby wit...
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Milestonecruises
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, Owner at Best Western Plus Seville Plaza Hotel, responded to this review, 4 May 2012
Thank you for taking the time to talk about your time with us. We are glad you enjoyed your stay! Please come back again to see the new additions to our breakfast selections. And we would like to say we are happy you could take advantage of the hotel.com rate, because that is a value that is not usually offered!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2011

The wife and I stayed at this hotel and it was the perfect place to stay. It was with in a nice walking distance from the Plaza and there was plenty of stuff for the morning breakfast. The rooms were recently remodeled and the beds were super comfortable. I would stay here again and would recommend this to anyone who wants a great stay with an awesome rate.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2011

We had a wonderful stay. The room was very clean with beautiful new bedding! The breakfast was very good with a nice variety of choices. The walk to the Plaza with the fall leaves was so bright and colorful. Fun Autumn shopping on the Plaza!!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bayleygirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 November 2011

I spent a night at this hotel. Had a great stay. The staff was extremly helpful and friendly. The breakfast was great! Rooms are rooooomy! You don't feel duped in. The area was good too! Internet could be improved as far as speed goes! Overall great stay and would definitely recommend this hotel.

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clubmanWashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 November 2011

Bed Bug Alert!

While planning a four-day trip to Kansas City with another couple, we researched lodging near The Plaza. Best Western Plus Seville Plaza Hotel was rated “Three Red Diamonds” in our AAA Tour Book. It was rated the “#1 Favorite Value Hotel” in the “Visit KC Official Guide 2011”. Even TripAdvisor gave it high praise. Sounds good, right? When we arrived it appeared to be a good choice. I always check the bedding when we arrive at any hotel; it looked clean.

I woke up at 2:30 a.m. and found a black speck on my nightgown. When I picked it off, it exploded with blood. When I checked our bed, it was crawling with bed bugs. I freaked out! We captured several in a plastic container and called the desk clerk. He was very apologetic and helped us move to another room. We weren’t sure that the critters didn’t come with us in our hanging clothes and luggage. Needless to say, we couldn’t sleep.

At breakfast with our friends, after hearing what happened to us, they said they found a giant (zoo-specimen) cockroach in their bathroom. When the manager arrived, he apologized, comped our room, gave us big plastic bags to contain our luggage, etc. and gave us a can of bedbug spray. We cut our trip short, drove home, and spent the entire next day fumigating our car, luggage and everything we had taken on the trip to prevent infesting our home. I still wake up some nights, afraid I’ll find the critters in our bed. We have stayed at hotels all over the world and have never experienced anything like this.

A few days later, we received an e-mail with a “stock” Satisfaction Survey from David Kong, President and CEO, Best Western International. We completed it in detail, but have not heard a word in reply. So much for caring.. I would like to see this posted on TripAdvisor, so people will know what they can expect.

-- Freaked out in KC.

Room Tip: Don't go here.
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarykinDSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, General Manager at Best Western Plus Seville Plaza Hotel, responded to this review, 29 November 2011
Dear Guest,
Please accept our sincerest apologies for the issues you experienced. We are so sorry you did not have a wonderful experience with us, because that is what we strive to achieve for all our guests. As you know we did not charge you for your accommodations and moved you to a room that was acceptable to you.
Please know we have had a thorough inspection of the property and addressed your concerns with the appropriate staff. We strive to keep our guests happy and are so sorry we did not live up to your expectations.
Sincerely,
Brendan Bell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 6 Contributor
316 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 8 September 2011

spent two nights of a cross-country trip here. the hotel is simple, comfortable and attractive. Breakfast and WiFi included. Rates were in line with expectations. The location was great. it was near the Country Club Plaza with mall type shops and many chain restaurants, including Cal Pizza Kitchen to Mortons. Better was the proximity to historic Westport with local and quirky shops and restaurants. Staff at hotel was rfficient and helpful. we werent looking for pools, saunas, or lounges and this hotel was priced accordingly. They even offer a free shuttle to destinations within four miles! i would stay again.

Room Tip: Rooms on the back might be quieter than those facing the street.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank barbdpayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Seville Plaza Hotel

Property: Best Western Plus Seville Plaza Hotel
Address: 4309 Main St, Kansas City, MO 64111
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#4 Best Value Hotel in Kansas City
#9 Business Hotel in Kansas City
#13 Romantic Hotel in Kansas City
#13 Family Hotel in Kansas City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Seville Plaza Hotel 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
At Best Western Plus Seville Plaza Hotel we are a smaller, boutique-like property that is very guest oriented. As a repeat winner of Trip Advisors Award of Excellence we are located within Kansas City's dining and entertainment districts. Close to a variety of restaurants and premium shopping on the Country Club Plaza. The world-class art of the Nelson-Atkins museum and the Kemper Museum of Modern Art are within walking distance. Convenient to many of Kansas City's other premier attractions, such as Union Station, the Power and Light District, and City Market and the famous Westport area. Fridays and Saturdays we offer a complimentary shuttle service from 4pm to midnight that can take you anywhere within a 5-mile radius of the hotel. Our friendly staff is happy to give you a variety of great dining and entertainment suggestions or answer any questions that you may have during your stay. We are a 100% smoke-free, dog-friendly property. Guests will enjoy our upgraded amenities, in-room refrigerators, free on-site parking. Ask about our inroom 2 person spas, the only ones on the Plaza. We are also proud to offer free full, hot breakfasts, 24-hour fitness and business centers, and free wireless internet. We look forward to seeing you, enjoy your stay. And always, let us know how we can make the time you spend with us enjoyable! ... more   less 
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Also Known As:
Best Western Kansas City
Kansas City Best Western

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