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“great experience”

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Best Western Plus Seville Plaza Hotel
Ranked #7 of 109 Hotels in Kansas City
Certificate of Excellence
Reviewed 16 October 2012

This is a nice hotel to stay at close to the plaza. The staff was friendly and helpful. Our room was clean, quiet and comfortable. The hotel is on the small side which is only a problem at breakfast when seating is limited. Great value for the rate. I will stay here again.

  • Stayed: October 2012, travelled with family
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Thank cheryl p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, Manager at Best Western Plus Seville Plaza Hotel, responded to this reviewResponded 23 October 2012

We are so happy you enjoyed your stay with us. Thank you for your compliments regarding the staff. We will pass that along to them. We are a more intimate property, but many of our guests enjoy that because they are not anonymous to us. Our breakfast area does get crowded when we are sold out but we do have alternate seating in a seperate area by the lobby and with our patio heater we can seat people outside also. We look forward to another visit from you next time you are in town!

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Reviewed 16 October 2012

It is hard to know what to say about this hotel, but here's the main point: for $87 per night (before all the taxes) senior rate, it was a close-to-the Plaza bargain--especially with free parking and free breakfast.

The other pluses: the rooms were spacious and the staff friendly. There was a shuttle bus available after 4 pm to take guests, for free, within a 10 mile radius (we did not use it). There were comfortable seats in the tiled lobby area and in a small patio area outside.

The cons: the room and bathroom were dated and not too clean. The carpet was dirt-color, so dirt could not be seen on it. However, there was a suspicious fuzzy line on the jamb of the bathroom door that upon wiping down with a Kleenex appeared to be mold topped with dirt. There were strange noises all night from both outside and inside the hotel--cars screeching in and out of the parking lot, a set of "beep beeps" of mysterious origin. Occasionally there was a sound reminiscent of a loud thumping bass. People were laughing and hollering. Sitting in one of the comfortable seats looking across to another set, I noticed that nobody had bothered to dust or mop UNDER the chairs, just around them. One slow elevator. Car park could be accessed from the hotel only via a long set of steps.

Would we stay there again? Probably--unless a brand new hotel can be found near the Plaza. My basic issue with hotels is allergy triggers. Unfortunately I have encountered mold (from old upholstery and old wood?) in Kansas hotels that cost $250 a night as well as those that cost $100.

Room Tip: The parking lot side was noisy, but I suspect that the street side might be even noisier.
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  • Stayed: October 2012, travelled with family
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Thank CoronadoCarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, General Manager at Best Western Plus Seville Plaza Hotel, responded to this reviewResponded 23 October 2012

We would like to tell you that we appreciate your comments and observations! People do say we are a great value for our location and what we offer comlimentary to our guests. The shuttle service does go to a wide variety of establishments in the area, from dining to shopping and nightlife. Thank you for noticing our patio area, it is a favorite place for guests with twinkle lights in the trees at night. We apologize for any noises that may have disturbed you.Some times, being in an urban area, you encounter traffic noise or people enjoying themselves past others bedtime! However, we are close to so many things. We understand your concern for allergy triggers. We do try and address these concerns by not using harsh chemicals to clean and also, using non harsh chemicals on our linens. Again, thank you for your time. Hope we can see you in your future travels to KC.

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Reviewed 10 October 2012

For the dollar, this is a can't miss hotel. Very clean rooms. Well run, friendly staff. Brendan and his staff were fantastic and great to deal with. They were very friendly and went out of their way to meet your needs. This Hotel is 4 blocks from the Country Club District and 4 blocks from the Westport pub area. You can catch the bus in front of the hotel and travel to the Power and Light district. They have a shuttle service that runs on the weekends. They go above and beyond to deliver you to a destination. The breakfast was fantastic. (Fresh food and hot). I highly recommend this hotel.

Room Tip: King size beds are high quality. Rooms on the North side are quieter. The southside rooms face a pre...
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  • Stayed: October 2012, travelled with friends
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Thank John Jeffrey Sc... V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, Manager at Best Western Plus Seville Plaza Hotel, responded to this reviewResponded 14 October 2012

On behalf of the staff and management we want to thank you for your comments and observations!
Our guests frequently tell us, for our location and proximity to all the Plaza shopping and dining and the Westport entertinment ,we are a great value. Again, thank you for taking your valuable time to express your thoughts. We look forward to another stay with us next time you visit KC.

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Reviewed 4 October 2012

We loved our stay at this hotel! The staff was very friendly and welcoming from the moment we arrived. The manager, Brendan, greeted us and shook my hand as soon as we walked through the door. Our room was neat and tidy with all the amenities any one could need.

But the best part about our stay was the "bend over backwards" hospitality we received! We had come with a few friends to see a Chiefs game and we didn't realize that the shuttle didn't run on Sundays. On Saturday night we talked to Ramon at the front desk and he suggested that we may be able to call the manager to see if he could accommodate us. Ramon is very nice and friendly and tried to figure out the city bus for us first, but when we realized that the city bus would be difficult he texted the manager. The manager, Brendan, called back and told us that he was very sorry that the hotel's shuttle didn't run on Sunday but he would help us out by paying for two taxis for us and our friends to get to the game! He wanted us to safely get to the game and was extremely generous!

If you are looking for a place to stay in KC, you HAVE to stay here! You won't regret the friendliness of the staff, clean rooms, great continental breakfast (eggs, sausage, waffles, coffee, juice, etc. all for free), and a fun but quiet atmosphere! Definitely recommend this hotel!

Stayed: September 2012, travelled with friends
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, Manager at Best Western Plus Seville Plaza Hotel, responded to this reviewResponded 8 October 2012

So glad you chose us for your stay to go to the Chiefs game with friends. We strive to make sure our guest are treated the way we would want to be treated. We do make it a practice to call a taxi for our guests if the shuttle is unable to acommodate them. Thank you for your generous words, every staff member from all levels has a hand in our guests' experience. We will let them all know of your comments. Thank you again.

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Reviewed 26 September 2012

What a wonderful place to stay. Management and crew superb,friendly and very helpful. Great location. Close to shopping, dinninig, museums(WWI) and best of all close Royals and Chiefs stadiums and 3 Casinos. Outstanding Continental Breakfast. Highly recommend!!

  • Stayed: September 2012, travelled with friends
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1  Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, Owner at Best Western Plus Seville Plaza Hotel, responded to this reviewResponded 8 October 2012

Thank you so much for your review! We strive to make every guest experience special. We are glad you enjoyed all that our hotel and our location has to offer.We look forward to your next stay!

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Reviewed 24 September 2012

Our stay at Best Western Plus Seville was a great success. We had a block of rooms reserved for a wedding. The staff went out of their way to be accommodating in any way possible. We brought gift bags for our guests which the staff promptly delivered to each room before everyone checked in. The hotel offers a managers reception 2 nights a week where they serve beer and wine in the lobby to the hotel guests. We happened to be there one night for that reception. It was very enjoyable and was a nice way to mingle with other guests and talk to the manager who stayed to talk with everyone who attended. The staff, especially Kala at the front desk, was always available to give directions, make restaurant recommendations, etc. Our room was clean and bed very comfortable. Breakfast lasted 4 hours which is longer than many hotels that offer a free breakfast. The only downside to this hotel was that the breakfast room was small. Sometimes there was a line to get the food. There were not a lot of tables in the breakfast room but there were tables to eat in an area near the front desk as well as outside in the patio. The hotel was sold out the nights we were there so there were a lot of people to feed. The staff did an excellent job in making sure the food and coffee were replenished regularly. I definitely would return to this hotel!

  • Stayed: September 2012, travelled with family
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1  Thank jorge007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, Owner at Best Western Plus Seville Plaza Hotel, responded to this reviewResponded 8 October 2012

We are so happy you chose us for your wedding guests. We tend to be fortunate and have many wedding parties stay with us. We do provide shuttle service for our wedding groups should they so desire,which is very helpful to some. The front desk is always happy to help with directions or recommendations.Your comments will be passed along to the staff. The breakfast room does tend to get crowded especially when we are sold out. We are going to be remodeling the room so it is easier to get in and out. We truly thank you for taking the time to comment on us, we listen to what everyone says. We look forward to having you stay with us again!

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Reviewed 24 September 2012

I stayed here when I was in town interviewing at the Medical School and then when I was moving in to KC. My interaction with the hotel staff was very positive, I made a reservation over the phone without any hassles. Upon arriving there the manager was nice enough to charge me $10 less than originally planned. The room was very clean and well lit both times. There is a quicktrip right next door for quick coffee runs. The manager was nice enough to print me directions to the nearby restaurant and attractions. In the morning a button on my shirt was loose and the front desk person was happy to give me a sewing kit. There were several different items available for breakfast both times. Overall, I was impressed by the courtesy of the staff, I was happy with my choice of staying here both times.

  • Stayed: January 2012, travelled solo
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1  Thank lmno21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsevilleplaza, Owner at Best Western Plus Seville Plaza Hotel, responded to this reviewResponded 8 October 2012

Thank you so very much for taking your valuble time to let us know how we are doing. We truly do listen to our guests and take what they say to heart. Your generous words are appreciated. The staff always trys to treat our guests as they would want to be treated. Be it giving detaied directions or sewing kits for those unexpected little hassles. Welcome to KC, and hopefully your visiting friends will come stay with us when they are in town.

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Additional Information about Best Western Plus Seville Plaza Hotel

Address: 4309 Main St, Kansas City, MO 64111-1809
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#7 Best Value Hotel in Kansas City
#9 Business Hotel in Kansas City
#12 Family Hotel in Kansas City
#13 Romantic Hotel in Kansas City
Price Range: £78 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Seville Plaza Hotel 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
At Best Western Plus Seville Plaza Hotel we are a smaller, boutique-like property that is very guest oriented. As a repeat winner of Trip Advisors Award of Excellence we are located within Kansas City's dining and entertainment districts. Close to a variety of restaurants and premium shopping on the Country Club Plaza. The world-class art of the Nelson-Atkins museum and the Kemper Museum of Modern Art are within walking distance. Convenient to many of Kansas City's other premier attractions, such as Union Station, the Power and Light District, and City Market and the famous Westport area. Fridays and Saturdays we offer a complimentary shuttle service from 4pm to midnight that can take you anywhere within a 5-mile radius of the hotel. Our friendly staff is happy to give you a variety of great dining and entertainment suggestions or answer any questions that you may have during your stay. We are a 100% smoke-free, dog-friendly property. Guests will enjoy our upgraded amenities, in-room refrigerators, free on-site parking. Ask about our inroom 2 person spas, the only ones on the Plaza. We are also proud to offer free full, hot breakfasts, 24-hour fitness and business centers, and free wireless internet. We look forward to seeing you, enjoy your stay. And always, let us know how we can make the time you spend with us enjoyable! ... more   less 
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Also Known As:
Best Western Kansas City
Kansas City Best Western

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