It was our first stay in Kansas City. We rode the train in from St. Louis. Jeanie, one of the owners picked us up personally from the train station. What a gem she is! She and her staff catered to us awesomely on our one night stay. They made their shuttle available whenever we needed it! Whether it was the plaza, museum or restaurant. Also, the free breakfast was wonderful and delicious! Customer service is their top priority and we will definitely be back!