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“Love This Place (a true GEM)”

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Best Western Plus Seville Plaza Hotel
Ranked #10 of 109 Hotels in Kansas City
Certificate of Excellence
Tulsa, Oklahoma
1 review
“Love This Place (a true GEM)”
Reviewed 12 May 2014

Staff was warm and inviting as soon as my family and I walked in the door. Lobby was full but not a very long wait to be check-in. Our room was clean and neat, with a nice coffee maker in room. I notice the pull out sofa did not have sheets on it so I called to the desk for sheet, to my surprise the Manager Raymon came right up and inform us why there were not sheets on the sofa bed (make sense) and then proceeded to make the bed for us. Hmmm I thought that was a nice touch. Decor was a Spanish theme very beautiful fresh flowers filled the lobby. Breakfast was good but no bacon (I am a true believer that you can't complain about something that is free) so with that said for a free breakfast it was nice. Beds are nice and soft All the staff were nice and helpful. Plaza and Lego Land was near the hotel extra bonus. What top our weekend off sunday morning when i came down to check out The Manager address me by name and had a gift bag for stating he was sorry we had to wait for sheets for our sofa bed (SWEET) This place was a GEM. We will be back and my sons said thank you for the gum and snacks provided in the gift bag.

  • Stayed May 2014, travelled with family
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Helpful?
Thank HappyBen2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy B, Director of Sales at Best Western Plus Seville Plaza Hotel, responded to this review, 13 May 2014
Thank you so much for your kind words. Our lobby does get rather full, on the weekends especially, so we thank you for your patience. Yes, we have strict rules about our housekeeping, so there would never be sheets on a pullout sofa. We are happy you found the great activities around us for your children. There are so many things to do with kids as well as so many things for adults, in close proximity to our location. Hopefully, you used our shuttle service. But the transit line does stop infront of our property and can take you to all the sites for around 3.00 for a ticket. Again, thank you and we hope we see you and your family again on a trip to KC!
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Rating summary
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Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Winnipeg, Canada
Level 4 Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 May 2014

We stayed here for 2 nights at the beginning of May when the weather was quite cool. The staff was welcoming, the beds comfortable and the room was clean. The back garden area would've been a great place to relax with a drink had it been warmer. It was quite lovely.
This hotel offers a free hot breakfast but as others have mentioned, there was no room to sit down. All 4 tables were taken and there were no trays to take food to our room. Why bother?
The room furniture could use an upgrade but if you get a deal it's a good place to stay in the area.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank 754SueG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy B, Director of Sales at Best Western Plus Seville Plaza Hotel, responded to this review, 12 May 2014
Thank you for telling us about what you liked about your stay!. Yes, we are expanding our breakfast room and are sorry we did not have it finished when you were here. The back patio has expanded and we are disappointed the weather was not cooperative during your stay. The furnishings are also being gradually upgraded. In the next few weeks our bathrooms will have a new facelift!
We are very close to the Plaza and Westport as well. The Power and Light Dist. is very close and we are an easy distance to WWI Museum and Crown Center.
Please visit us again and we are sure you will be pleased with our fresher look!
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Andover, United States
1 review
Reviewed 10 May 2014

Right off a busy road, too far to walk at night in that area from Westport. Not really a breakfast, area very small and limited seating area. Minimal amount of parking spaces,and very tight, if you found one. Room and halls had a musty smell. Size of room was good. Just felt like the pictures made it look much better than it was. Will not return.

  • Stayed May 2014, travelled with family
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Review collected in partnership with Best Western

Helpful?
Thank Gina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy B, Director of Sales at Best Western Plus Seville Plaza Hotel, responded to this review, 11 May 2014
We are so sorry if we did not provide you the stay you deserved! We are rennovating our breakfast area and we are serving breakfast on the landing in the lobby. It is not permanent and we apologize for your inconvenience. We have tables outside on our patio which we have just extended.The weather was uncooperative while you were here. Therefore seating was limited.
Many guets find the walk to Westport or the Plaza an easy one and others think not.
We do have a free shuttle for our guests from 4-12 F-Sat. We are also rennovating the hallways but, only during the day when guests are not in house. There is additional parking next door to us when our lot fills up. We hope you can return to stay with us when all of our upgrades are complete! Thank you again for your time to let us know your thoughts.
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Washington, DC
2 reviews
Reviewed 6 May 2014

Rooms were clean and beds were nice. The toilet though took more than 5 minutes to refill, which isn't so pleasant when you have more than one person in the room.

Other than that, the dog at the front desk attacked another dog, latching onto its neck - the dog was fine w/ other people though but something to consider if you're bringing your pet.

  • Stayed May 2014, travelled with friends
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Helpful?
Thank EmceeBenedicto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy B, Director of Sales at Best Western Plus Seville Plaza Hotel, responded to this review, 7 May 2014
We appreciate you sharing your thoughts with us. We are in the middle of rennovatiing our breakfast area and adding vanities to all the rooms, so we apologize if the property was not finished while you were here. We will be finished in a few weeks with more room for everyone in the breakfast. area. Because we are pet friendly we do have some dogs that prefer to not interact with other dogs. Fotrtunately, this is rarely an issue. We love all pets! Thank you again.
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Wichita, United States
1 review
Reviewed 5 May 2014

Everyone was very welcoming. Room was clean and quiet. The hotel was very convenient to all of the things we wanted to do and within walking distance the our birthday party at The Levee. Parking was a little crowded but other than that it was a great stay. This was the first time our puppy was with us at a hotel and it worked out great. All the staff welcomed her and seemed genuinely concerned that we were all taken care of.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
Level 4 Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 May 2014

Nothing was too much trouble for the very friendly, approachable staff. Excellent free shuttle service to/from the station with our very heavy suitcases. Nothing else has matched the service we received here during our month's stay in the US. Beds very comfy and rooms clean and well appointed.

  • Stayed April 2014, travelled as a couple
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Helpful?
2 Thank Curryten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2014

From the moment I called to inquire about reservations I felt appreciated. Ramon made my stay at this property very pleasant. His service along with the other service staff was absolutely outstanding. If you want happy customers keep Ramon on your team!

  • Stayed April 2014, travelled solo
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Helpful?
1 Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Seville Plaza Hotel

Property: Best Western Plus Seville Plaza Hotel
Address: 4309 Main St, Kansas City, MO 64111
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#4 Best Value Hotel in Kansas City
#9 Business Hotel in Kansas City
#13 Family Hotel in Kansas City
#13 Romantic Hotel in Kansas City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Seville Plaza Hotel 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
At Best Western Plus Seville Plaza Hotel we are a smaller, boutique-like property that is very guest oriented. As a repeat winner of Trip Advisors Award of Excellence we are located within Kansas City's dining and entertainment districts. Close to a variety of restaurants and premium shopping on the Country Club Plaza. The world-class art of the Nelson-Atkins museum and the Kemper Museum of Modern Art are within walking distance. Convenient to many of Kansas City's other premier attractions, such as Union Station, the Power and Light District, and City Market and the famous Westport area. Fridays and Saturdays we offer a complimentary shuttle service from 4pm to midnight that can take you anywhere within a 5-mile radius of the hotel. Our friendly staff is happy to give you a variety of great dining and entertainment suggestions or answer any questions that you may have during your stay. We are a 100% smoke-free, dog-friendly property. Guests will enjoy our upgraded amenities, in-room refrigerators, free on-site parking. Ask about our inroom 2 person spas, the only ones on the Plaza. We are also proud to offer free full, hot breakfasts, 24-hour fitness and business centers, and free wireless internet. We look forward to seeing you, enjoy your stay. And always, let us know how we can make the time you spend with us enjoyable! ... more   less 
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Also Known As:
Best Western Kansas City
Kansas City Best Western

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