My husband and I spent one night at The Sheraton Kansas City Hotel at Crown Center to attend a concert at the Sprint Center. We picked the hotel primarily for the price and its proximity to both the Sprint Center and Union Station, as we came in on the train. Our experience was top-notch all the way around. We arrived very early on the train and were exhausted. I called the hotel the day before to be sure there was somewhere we could store luggage until check-in, and was encouraged to check with the front desk to see if a room was available when we arrived. We did so, and were pleasantly surprised to be able to check in upon arrival, giving us time to get in a much-needed nap. ALL STAFF WE ENCOUNTERED WERE EXCELLENT, from the front desk staff on arrival and departure, the door staff when needing a cab, the concierge, and the staff at Spectators, where we spent much of our afternoon the next day, as we had a late train out. The hotel accommodated our request for a late check-out, stowed our luggage safely away when we did check out, and the staff at Spectators found the Cowboys game on TV for us (particularly my husband, an avid Cowboys fan,) and encouraged us to pick where we'd like to sit, tuned the TV closest to that spot, and provided wonderful service while we watched the game. The beds were AMAZINGLY comfortable, to the point that my husband and I discussed getting one like it for home. From someone who very rarely sleeps well in hotels, this is high praise indeed. Also, the hotel is very clean, very well maintained, and has a lovely lobby area with lots of seating. It is also connected by a walkway to Crown Plaza and Union Station. We loved our experience and cannot wait to go back!
- Official Description (provided by the hotel):
- Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more less
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- Also Known As:
- Sheraton Kansas City Hotel At Crown Kansas City
- Hyatt Regency Kansas City
- Hyatt Kansas City