Stayed here for three days after the first of the year. Booked a club room and arrived to find the club lounge was closed but breakfast for two and a single appetizer nightly was offered in the Spectators restraunt. Not the club lounge and not worth the extra money paid for a club room. Otherwise mostly good stay. SPG app and web hours for services were not honored at the hotel which was very inconvenient. The General Manager did address the issues.
- Official Description (provided by the hotel):
- Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more less
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- Also Known As:
- Sheraton Kansas City Hotel At Crown Kansas City
- Hyatt Regency Kansas City
- Hyatt Kansas City