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“NOt up to Marriott standards” 3 of 5 bubbles
Review of Kansas City Airport Marriott

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Kansas City Airport Marriott
Ranked #50 of 109 Hotels in Kansas City
GreenLeadersBronze level
Derby, Kansas
Level Contributor
323 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“NOt up to Marriott standards”
3 of 5 bubbles Reviewed 27 August 2011

I have stayed at this hotel dozens of times. It is time for a change. The hotel staff is great, the location to the airport is great (5 minutes). The area around the hotel (walking trail) is nice - but the hotel is showing wear.

The rooms are (ok) the televisions are tube type (need to be replaced) the restaurant is pretty good, a bit on the pricy side even for a Marriott. The bar is so-so. You will find better values in the airport area. Oh the hotel is a bit pricy for the area ($149 - 169)

I have been platinum with Marriott for the last 25 years so I do try to use Marriott propertys when convenient. Try the Courtyard or The Hyatt Place airport. Both hotels are a couple of exits away but worth the extra couple of mile drive.

  • Stayed July 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lakelizrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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428 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
SoCal
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 August 2011

Stayed 1 night before catching an early morning flight out of MCI. Lobby was great, nice and clean. Good start! Front desk staff were just wonderful. We got to our room quickly, and it was very nice. Clean, comfortable. Bed was great. Took a walk down by the lake for a bit, then went to eat at hotel restaurant. Place was pretty nice. Food was a bit overpriced, but that is probably a given at an airport hotel. Had the KC BBQ burger, which was great. All of our food was pretty tasty overall. Got a good night's sleep. Got downstairs for ride to airport. Shuttle van was right on time. Driver was a young, clean-cut guy who loaded our bags and was very pleasant. Trip from hotel to Terminal 3 (last one in sequence) was no more than 10 minutes. Great stuff! Really liked the impression that that shuttle driver left as we headed out. Would (and will) stay at this property again!

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HappyFam5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Cloud, Minnesota
1 review
2 of 5 bubbles Reviewed 15 August 2011

A family wedding was located @ the Marriot from start to finish! They "somehow" messed up on our room reservations, adding two additional rooms, then cancelled them all, leaving them to scramble to get a room for us last minute.
The rooms extremely small & outdated, no fridge, microwave? The air condtionener "somehow" again quit working, which left everyone in misery tryn to get ready for the wedding in extreme humity!
After the wedding the reception room was NOT ready leaving all the guests standing in the hall way for close to an hour, no seating was provided leaving many sitting on the floor.
The Dinner was outstanding exception of waiting along time between the salad & main course! Wedding was awesome! Never would I recommend the Mariott for any duration of stay, gatherings or social events!!

Room Tip: NO microwaves/fridges, small rooms and outdated
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  • Stayed August 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Renee1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kansas City hotels

North Carolina
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 11 August 2011

Stayed here for four nights. The room was nice, bed was comfortable. Pool is very old and area was full of bugs and looks very run down. Fitness room was typical, but again shows hotel's age. Lobby has been updated. Staff was excellent. Restaurant was average.

Room Tip: Rooms on south end overlook the lake. Airport noise is minimal.
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  • Stayed August 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shwebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 August 2011

I loved, loved, loved the customer service at this hotel, everyone is friendly and my stay was exceptional. VERY close to the airport and I didn't notice any airport noise...at all. Very clean, restaraunt food was delicious. Couldn't have asked for a better stay!

  • Stayed July 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank COtraveler71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
640 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
4 of 5 bubbles Reviewed 20 July 2011

Well not much to say on this one, everything that was expected was there. Room is OK and location is convenient if you want to stay close to the airport. You can even consider walking there, it is about 15.20 minutes, but they of course provide a helpful shuttle. The driver even dropped me at the rental car facility with a smile. This being said the hotel remains a large concrete and impersonal block, and the "beautiful lake" described by some is an artificial pond close to the highway... Restaurant was good. In summary: good, efficient, nothing special.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JMGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 bubbles Reviewed 29 June 2011

This Marriott is similar to many of the others at which I've stayed. It's a bit older than some, but has been well maintained, for the most part (with an exception that I'll get to). Service was the standard for Marriott, which is to say pretty good. Room service was fine. Breakfast was fine. I would have had a decent night's sleep except the A/C system in my room made a horrible sound. The hotel was full, so they couldn't move me to another room, unfortunately. I ended up turning the A/C off and it was a pretty hot night, so woke up sweaty, which wasn't great. I hope they've fixed that problem. If you stay there, be sure to make sure that the A/C in your room doesn't make a loud racket when you turn it on. Otherwise, a decent place to stay.

  • Stayed June 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Two-Wheel_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kansas City Airport Marriott

Property: Kansas City Airport Marriott
Address: 775 Brasilia Avenue, Kansas City, MO 64153
Region: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Kansas City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Kansas City Airport Marriott 3.5*
Number of rooms: 384
Official Description (provided by the hotel):
Contemporary excellence awaits you at the Kansas City Airport Marriott. Our hotel, which boasts an unparalleled location on the grounds of Kansas City Airport (KCI), features 384 spacious, tastefully appointed hotel rooms and suites, each overflowing with first-class amenities. Our hotel rooms offer flat-screen TVs, high-speed Wi-Fi, pillow top mattresses, room service, and more. Take advantage of our hotel's helpful perks; we provide complimentary access to our on-site fitness center and indoor pool, as well as exceptional on-site dining options. For those seeking a venue for a business meeting or event here in Kansas City, our hotel showcases almost 30,000 square feet of flexible venue space and an outstanding location near Kansas City Airport. We also place you within a short distance of the city's most notable attractions, including Zona Rosa shopping center, Kansas Speedway, and downtown Kansas City. Here at the Kansas City Airport Marriott, we set a new standard for comfort and convenience. ... more   less 
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott

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