I stayed at the Holiday Inn on the Plaza in mid-November. The rooms were nice, and even though they were a tad crowded with furniture they were still very comfy. The overall look of the hotel was nice, and the garage was very secure. My visit would have been excellent except for the service I received at check-in.
The first night the clerk told me I would have to check back out and check back in the next day. When I asked if we could just stay in our room, she said that it would be difficult because the following night, when we had booked an additional room for friends, she had placed us on the first floor with connecting rooms. I thanked her for this and said we would make do. When I checked back in the next day, one room was on one side of the hallway, and the other room was down at the other end on the opposite side. I did not appreciate being lied to. There were a few other discrepancies with some things she said as well.
The other front desk clerk, Amy?, was wonderful, along with the gentleman who checked us out and the housekeeping staff.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more less
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- Also Known As:
- Holiday Inn At The Plaza Hotel Kansas City
- Holiday Inn Kansas City
- Kansas City Holiday Inn