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“Very friendly and helpful staff, very clean hotel!”

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Fairfield Inn & Suites Kansas City Airport
Ranked #29 of 108 Hotels in Kansas City
Certificate of Excellence
Fall Creek, Wisconsin
1 review
“Very friendly and helpful staff, very clean hotel!”
Reviewed 17 January 2014

Within minutes of calling for the airport shuttle we were on our way to the hotel. Our driver was very friendly, and very helpful since this was our first stay in the area, and she would have also taken us to a restaurant or convenience store within 5 miles of the hotel if we decided to go out for supper. Front desk staff was so helpful, changed our rooms so we could have a connecting room since we were meeting our grandkids there. Atho the fresh choc. chip cookies were great, we needed to have supper and preferred to have it delivered. They recommended several places that deliver to their hotel and we took one of their recommendations. The food was excellent! We needed the shuttle again the following morning for our return trip home, and our morning driver was just as friendly and accommodating. We will be choosing this hotel again for our next trip to visit the grandkids!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatsyLee2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKCI_GM, General Manager at Fairfield Inn & Suites Kansas City Airport, responded to this review, 30 January 2014
PatsyLee2014,

I am so glad you had a wonderful experience at the Fairfield Inn & Suites Kansas City Airport. We certainly try to make our guests comfortable by providing you with a clean room and friendly associates. We look forward to seeing you again the next time you visit.

Take Care,

Christy Dockery
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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271 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
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English first
Raleigh, North Carolina
1 review
Reviewed 14 January 2014

Very clean hotel, rooms, hall and breakfast area. Nice laundry room. Very good breakfast - on par with other Fairfield Inns. Comfy Beds.
There is a shuttle to airport but you need to contact the hotel directly. Friendly staff.
It is a short easy drive to the terminals.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raleighlinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKCI_GM, General Manager at Fairfield Inn & Suites Kansas City Airport, responded to this review, 16 January 2014
raleighlinda,

Thank you for posting your comments. We appreciate you taking the time to review our hotel. You are correct you do have to call the hotel for a shuttle pick up from the airport. We can also arrange shuttle transportation to the airport in the mornings. We appreciate your business. If there is anything we can do for you in the future please let us know.

Thank you,

Christy Dockery
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 January 2014

This hotel stays true to the Marriott brand. Exceptional Customer Experience! The staff was very kind from the Front desk, to the Maintenance staff, Breakfast staff, and cleaning crew- just plain amazing! We have stayed at this hotel over 5 times and it has always been clean and well maintained. Recently, the hot tub was closed, which was a bummer for us. The pool is well kept and so is the workout room. Compared to the price- it is well worth the money. We would absolutely stay again!

Room Tip: Even lower level by the lobby is quiet. Great hotel!
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKCI_GM, General Manager at Fairfield Inn & Suites Kansas City Airport, responded to this review, 16 January 2014
Stephanie S,

Thank you for taking the time to post your reivew about the Fairfield Inn & Suites. I am glad you found our staff to be amazing! We look forward to seeing you in the future.

Take Care,

Christy Dockery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level 6 Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 January 2014

We were travel-weary guests checking in and the receptionist went above and beyond to make our stay wonderful. She changed our reservation after I asked her if I could pay with points instead of $$...at first she said I would need to call, but then did it herself when I hesitated (she could tell I was exhausted). Then when she asked why we were traveling, I told her we had just driven 15 hours because of a funeral, she made sure we got a QUIET room and even upgraded our room....STELLAR. CUSTOMER SERVICE. PERIOD!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xenaht2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKCI_GM, General Manager at Fairfield Inn & Suites Kansas City Airport, responded to this review, 8 January 2014
xenaht2000,

First of all, we are very sorry for your loss. I am so glad you stayed at our property and we were able to help you during your exhausting trip. We appreciate you taking the time to give us feedback about your experience. It is great to hear that our representative took the time to find out what you needed and delivered exceptional customer service. We hope to see you again in the future if your travels bring you this way.

Take Care,

Christy Dockery
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level 4 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 December 2013

We chose this hotel because of the location to the airport. I think it is one or two exits down the road from the airport. Plenty of parking but they do have a shuttle. Did not recall hearing planes but I am sure I did. Good average clean rooms with nice décor. The room comes with a refrigerator, microwave, flat screen TV and free Wi Fi. We checked in late at night and were still greeted by friendly staff. The hotel serves a full breakfast daily with a dedicated employee making sure the food is hot and the area stocked. This property has a good size indoor pool which we did not get a chance to use on this trip. The value and decent price will get my business again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKCI_GM, General Manager at Fairfield Inn & Suites Kansas City Airport, responded to this review, 11 December 2013
Michelle K,

Thank you for taking the time to post your response about the Fairfield Inn & Suites Kansas City Airport. We are very glad you enjoyed your experience. On behalf of the entire staff we thank you for choosing us. We hope to see you again on your next visit.

Take Care,

Christy Dockery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Level 6 Contributor
118 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 December 2013

After staying downtown for 4 nights we moved to this hotel so we'd be close to the airport for an early flight out. The front desk and shuttle people were friendly and helpful. This is a nice property and our stay was comfortable and quiet for the one night we were here. Exactly as expected.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DesPeresGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKCI_GM, General Manager at Fairfield Inn & Suites Kansas City Airport, responded to this review, 11 December 2013
DesPeresGirl,

Thank you for posting your review of the Fairfield Inn & Suites Kansas City Airport. We are so glad we met your expectations. On behalf of the entire staff we thank you for choosing our hotel. We look forward to seeing you in the future.

Take Care,

Christy Dockery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
382 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 30 November 2013 via mobile

Found a great price for this hotel. We stayed the night before we flew out of the KC airport.

They told us breakfast starts at six. However, as we were leaving at 5:15 it was ready. What a pleasant surprise!

The only reason I did not give them a five star was because I was not able to use the park and ride. Apparently, it had to be done earlier through a website.

Stayed November 2013
Helpful?
Thank Jamgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKCI_GM, General Manager at Fairfield Inn & Suites Kansas City Airport, responded to this review, 2 December 2013
Jamgrace,

Thank you for taking the time to post your review of the Fairfield Inn & Suites Kansas City Airport. Our hot breakfast does start at 6am. However we try to put some of our breakfast items out as early as 4:30 for those people with early flights.

We do offer Park Here Fly There packages that can be booked directly through the hotel's website. The packages include room, parking, breakfast & transportation. Long term parking is not included in our standard and discounted rates.

We thank you for staying with us and look forward to seeing you in the future!

Take Care,

Christy Dockery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Kansas City Airport

Property: Fairfield Inn & Suites Kansas City Airport
Address: 11820 NW Plaza Cir, Kansas City, MO 64153-1110
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Kansas City
#35 Business Hotel in Kansas City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Kansas City Airport 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
This casual hotel is a 3-minute walk from the KCI Expo Center and 2.5 miles from Kansas City International Airport. Relaxed rooms featuring colorful accents offer free WiFi, desks with ergonomic chairs and flat-screen TVs with premium cable channels, plus coffeemakers, mini-fridges and microwaves. Suites add separate living areas with pull-out sofas. There is free hot breakfast, an airport shuttle and parking, as well as a 24/7 convenience store, an indoor pool and a fitness center. Other amenities include a business center, a meeting room and laundry facilities. ... more   less 
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Also Known As:
Fairfield Inn Kansas City Airport Hotel Kansas City
Fairfield Kansas City
Kansas City Fairfield Inn

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