We waited almost thirty minutes for the hotel van to pick us up at the airport when the establishment is only a 7-8 minute drive. The driver was apologetic since he got caught up in traffic dropping another guest off at the outdoor mall while we waited in the sweltering heat. I spoke with the front desk clerk, Lori, about our frustration, and she said that she would speak with the manager to see if she could give us a free breakfast coupon but NEVER followed up nor did anyone else know what I was referring to the next day.
It is an old refurbished hotel with new furniture and appliances. The small one room fitness center is decrepit and out-of-date. The only plus is the balcony.
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- Also Known As:
- Kansas City Courtyard
- Kansas City Marriott