I first want to start by saying how nice and accommodating the staff were. I arrived late in the evening, 11pm or so. I had to change rooms 3 times before I found one clean enough to stay the night in. Almost all had terrible stains on the carpets. I found hairs on the clean sheets and dirt on the floor. I would most likely not ever stay here again as it definitely was not up to Marriott standards in my opinion. The did credit me points for the room charge and again were very pleasant and accommodating. The manager even called me back the next day and provided excellent customer service. If only this hotel had a remodel or a good cleaning, it would be great!
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- Also Known As:
- Kansas City Marriott
- Kansas City Courtyard