We had originally reserved a room with two queen beds. However, with my husbands status at Marriott we were upgraded to a suite. Sounds nice but the room didn't live up to expectations! It was dustier than some barns I've been in, seriously! It was bad enough that my five year old woke up before the rest of us and felt compelled to clean, and it was a huge improvement!!! It looked like the room hadn't been used in several months and someone just ran though and kind of dusted SOME of the flat surfaces. All of us woke up several times in the night coughing from the dust.
The bistro was SLOW and both the service and food were awful! My two year old spilled some juice and we don't have any silverware or napkins so I went up to ask for some napkins, she was busy and I couldn't get her attention so I went to take some silverware wrapped in napkins that were laying on the bar. She actually told me to put them back!! I explained why I needed them and she said she would bring out some napkins and a towel. Well, she took her time wandering out to help us while I sat at a table with three kids and juice everywhere! I was horrified that she would tell me not to take the napkins accessible and then not even bother to try and hurry out knowing there was a mess and small children! Once the food finally came it was awful and insanely expensive especially given the quality of what was served.
I can at least say that the room was very quiet and there wasn't all the normal banging and such that usually wakes me up in a hotel. However if our stay was typical, it's no wonder the hotel was quiet!
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- Also Known As:
- Courtyard Kansas City South Hotel Kansas City
- Kansas City Marriott
- Kansas City Courtyard