Booked on Expedia same day. Show up, no reservation sent. So, credit card swiped and given room after we show confirmation. Park the car and get our bags. Go to room, it's being painted. Go back to the main desk with all our luggage, manager had to ask maintenance person which rooms being painted. Upgraded to Jr. suite. Room phone rings next morning asking who was in the room? Give last name. Why we aren't already in the system I have no idea. You did not sign registration. Yes we did. Well, credit card swiped last night not recognized. Why you wait 8 hours to tell me I have no clue. Get to the desk. Your Expedia conformation just came in. In laws book room here today with manager. Get here and then told they can't find reservation. Then given room key for room already occupied. When they go in, other people's luggage in the room. Told last night that tiki bar stays open til 1. Not told that was not every night. We return to the hotel to have a couple drinks to a closed bar. Totally unprofessional and incompetent.
- Official Description (provided by the hotel):
- Large rooms, onsite Spa and Restaurant, indoor & outdoor pools, and gorgeous scenic views. Just minutes from several state parks, beaches and local attractions. We are the ideal venue for your Lake of the Ozarks business meeting, wedding, banquet or special event. Our skilled staff of professional event planners will make it an event to remember! We can host small groups or groups as large as 1,000! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U. and Evoline ltd so you can book your Country Club Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Club Hotel Lake Ozark
- Country Club Hotel And Spa
- Country Hotel Lake Ozark
- Country Club Hotel & Spa Lake Ozark, MO - Lake Of The Ozarks