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“All I Needed”
Review of Days Inn Lebanon

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Days Inn Lebanon
Ranked #9 of 11 Hotels in Lebanon
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92 reviews from our community

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Date | Rating
  • English first
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English first
1 review
Reviewed 14 April 2014

Was not informed there would be a $30.00 charge for 2 pets.
Room was musty and the wallpaper was coming off the walls.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Thank Douglas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ash V, Front Office Manager at Days Inn Lebanon, responded to this review, 16 April 2014
dear guest
we would like to thank you for taking the time to give us your feedback
we greatly appreciate all feedback
we have tried to advice guests through various points of sale that there is a pet fee charged to guests traveling with pets (per pet per night) and we have limited number of rooms that we allow pets in as there are other guests who prefer not to stay in rooms that have had pets in them previously
the days inn website does state under the pet icon that if guest is traveling with pet they should contact the property directly to confirm availability of a pet friendly room and a pet fee would be advised
we have tried our best to inform potential guests of the charge through all types of media (travel book vouchers and online travel agents and the days inn website) unfortunately we do not have control over all the points of information and as far as we know properties that allow pets in their rooms normally would have a fee for the pet
we do advice guests that if they have any questions or concerns to contact the front desk and we will try our best to accommodate their requests
unfortunately in your case we were fighting a loosing battle from the start with the additional charge of the pet fee for 2 pets that you were traveling with which you were not expecting as you made your booking online and did not contact the property directly to get additional information regarding the pet friendly room and associated charges
we apologize for any inconvenience caused and thank you for your feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Lebanon

Property: Days Inn Lebanon
Address: 2071 W Elm St, I-44 Exit 127, Lebanon, MO 65536-3905
Phone Number:
Region: United States > Missouri > Lebanon
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 11 Hotels in Lebanon
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Lebanon 2*
Number of rooms: 70
Official Description (provided by the hotel):
Seasonal outdoor swimming pool pets allowed at a fee in certain rooms only - check with motel ... more   less 
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