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Holiday Inn Express Marshfield (Springfield Area)
Ranked #1 of 1 Hotels in Marshfield
Plainview, Arkansas
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Funeral”
Reviewed 23 June 2012

It was clean and quite. The coffee was a little cool and had to keep asking for it to be refilled. The front desk person was not at the desk most of the time.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jdmisener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, 26 July 2012
Dear jdmisener,

Thank you for taking the time to write us a review. I'm so pleased you liked the cleanliness of our hotel. I'm sorry you were not satisfied with the coffee we offer. I also apologize for the unacceptable service you received during your stay. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. Thank you for staying with us.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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79 reviews from our community

Traveller rating
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37
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
South Fulton, Tennessee
Level 5 Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 June 2012

Upon arrival we found out the type of room that we reserved was not available even though we had made reservations 5 days prior and have Platinum Elite status . Ended up in room with two double beds instead of a king. A/C barely cooled room even with it set on high all night. Management did contact us the next day after we complained through Priority Rewards and apologized for the problems and promised some rewards points to compensate.
Room was clean and we would have been completely satisfied if not for the room type and A/C issues.

Room Tip: There are only 54 rooms of which 17 have king beds some of which are smoking. Some if you want a kin...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msmintn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, 24 July 2012
Dear msmintn,

Thank you for being a Platinum Elite Member and for taking the time to express your thoughts and concerns. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance.

Thank you again for your feedback.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 May 2012 via mobile

We enjoyed our stay and would stay there again.

Service and friendliness is a 5+!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbrssard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Texas
Level 6 Contributor
196 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 12 May 2012

Stayed overnight here with my adult/teenage children when we came to visit friends who had moved to the area. This is the only lodging that we saw in Marshfield. The staff was very nice and we were allowed to check in early since they were not very busy. The lobby and common areas did smell like that had been smoking areas that some had tried unsuccessfully to freshen up. Our room was clean and smelled fine. We were able to get free wi-fi in the room. Breakfast was somewhat below the standard established by Hampton Inn and comparable properties that I am familiar with. The sausage was microwave from a frozen state. The eggs seemed like they might have been powdered and oatmeal was instant (make your own with hot water). If we return to this area we will likely stay in Springfield where the selection of accommodation choices is bigger.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, 28 June 2012
Dear Cindy P,

First of all, thank you very much for your recent stay at out hotel. We are pleased you liked the cleanliness and comfort of our rooms as well as our friendly hotel staff. We are very sorry you were not fully satisfied with our breakfast options. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Zelyn N.
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmond, Oklahoma
2 reviews
Reviewed 21 February 2012

Driving cross country with cat and 2 young kids-found out hotel we were planning to stay at didn't take pets. This place was perfect-had pet friendly room, impeccably clean, good tv (with PBS kids saved the day!) full tasty breakfast and right back on highway. This place saved us! Highly recommend for family stay

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarah h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, Maryland
Level 6 Contributor
713 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed 4 November 2011

We stayed at this Holiday Inn while meeting someone on a bike trek, crossing America on the TransAmerica Trail. It is an adequate property. Nothing fancy but clean and nice large rooms. The king room had a sofa and coffee table to relax. They have a guest laundry for bicylists clothing and a very nice, albeit, typical breakfast that is included in the cost of the room. Cookies, fruit and newspapers on the counter upon check in. Staff helpful with local knowledge.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joburkholder1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level 5 Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 July 2011

Place is conveniently located off of the interstate. My wife and I stayed here with our dog on our way to CA from PA. The staff wasn't all that friendly (at least the person there when we checked in wasn't). The inside of the hotel is somewhat dated for a Holiday Inn brand, but it's still nice. However, the price to stay there is not worth what you get.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tjg523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Marshfield (Springfield Area)

Property: Holiday Inn Express Marshfield (Springfield Area)
Address: 1301 Banning St, Marshfield, MO 65706-2388
Phone Number:
Region: United States > Missouri > Marshfield
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Marshfield
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Marshfield (Springfield Area) 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Marshfield is located on I-44 at exit 100. Numerous restaurants are within a 2 mile radius. We are conveniently located just 20 min from Springfield, MO and Branson, MO is 60 miles. The Bass Pro Shop is approx 22 min away. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Marshfield, MO and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Marshfield
Marshfield Holiday Inn

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