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“My recent visit”

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Comfort Inn Westport
Ranked #4 of 17 Hotels in Maryland Heights
GreenLeadersBronze level
Galloway, Ohio
1 review
“My recent visit”
Reviewed 7 October 2013

I stayed at this Hotel for a recent business conference. The rate was great and I asked for a late checkout which was not an issue. This facility is located near all of the Major Interstates and the popular Westport Plaza Entertainment District. All of the employees that I encountered were friendly and helpful.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, General Manager at Comfort Inn Westport, responded to this review, 8 October 2013
Dear Ron K,

Thank you for taking the time to fill out a Trip Advisor survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Joe Bryson
GM
Comfort Inn
314590-5656
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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474 reviews from our community

Traveller rating
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    132
    55
    35
    30
See reviews for
138
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110
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Cedar Rapids, Iowa
1 review
Reviewed 3 October 2013

This was my first time here in St Louis. the location of the hotel and the service was above and beyond.
I know if I come back to St Louis again I will be staying here even if it is a personal trip.
The only thing that they need to do is add more chanels to the travel net television so regularly watched programs may be seen like A&E and History chanels but all and all a great place to stay!!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arch F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, General Manager at Comfort Inn Westport, responded to this review, 8 October 2013
Dear Arch F, Thank you for taking time to provide a review on Trip Advisor. We strive to provide great service and value to our guests. I was glad to hear your experience was positive and the property exceeded your expectations.

We hope to see you again when traveling theough the St Louis area.

Best Regards
Joe Bryson GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 2 October 2013

Room was quiet but a little dirty. Would like to of had a fridge and microwave in room. Would also of liked a bigger selection of breakfast food. Tub was a bit. small also. Would have liked an ice machine on every level.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ronaldhorsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, General Manager at Comfort Inn Westport, responded to this review, 3 October 2013
Mr. Horsley, Thank you for taking time to fill out a Trip Advisor survey and I have shared your comments and obversations with my team. We value your feedback as an opportunity and will work hard to ensure we are providing exceptional value to our guests.I was glad to hear you thought that our property provided you with great overall value and service.

We look forward to having back as our guest.

Once again Thank you for the feedback.

Joe Bryson GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Davenport, Iowa
1 review
Reviewed 23 September 2013

We found this location through a hotel coupon book at a highway rest center and decided to stay there while going heading to Iowa.
It was good decision. Got a good rate and this hotel is right off the highway with easy access, we were pleased with the room and free breakfast. Not a 4 star resort but clean and effecient.
We will stay here on our return trip home.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hawkeyes52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, General Manager at Comfort Inn Westport, responded to this review, 24 September 2013
Dear Hawkeyes52,

Thank you for taking the time to fill out a Trip Advisor survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Joe Bryson
GM
Comfort Inn
314590-5656
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California, Usa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2013

I am really tired of false advertising. Another review to follow. Other people have ranked this a good hotel, but I find to be lacking greatly. It is okay if you do not have taste and do not care about the room you are staying in. Issues to follow.

Room Tip: none no tips to good rooms.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Benny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, General Manager at Comfort Inn Westport, responded to this review, 24 September 2013
Dear Benny M,

Thank you for taking the time to complete a Trip Advisor survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I would love the oppertunity to speak with you regarding your stay. I have added my phone number.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Joe Bryson
GM
Comfort Inn
314590-5656
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benton, Illinois
1 review
Reviewed 13 September 2013

I just completed a stay here and the service was great. They have a morning breakfast that was included in the room price everyday as we are on a fixed budget that really helped us manage. The room was clean and quiet and the staff was polite and spoke to us every time they saw us. We will definitely stay here again.

Room Tip: Rooms overlooking pool have a better view.
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, General Manager at Comfort Inn Westport, responded to this review, 24 September 2013
Dear Mary P,

Thank you for the kind words and positive review. We strive to provide first class service and great value for our guests. I have shared your review with my team and they were excited to hear about your experience.

We look forward to having you stay with us again when your in the St Louis area.

Best Regards
Joe Bryson GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita, Kansas
1 review
Reviewed 12 September 2013

Thanks to the staff here, always a pleasure to stay here and you are my home away from home. Spazios is attached to the hotel and has Great food at a Great value! The staff is always helpful, polite and always ensure an enjoyable stay. I been staying here for four years now and do not have one complaint.

Thanks to Rick, Vicki, Kim, Kevin and Angie!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Errol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, General Manager at Comfort Inn Westport, responded to this review, 13 September 2013
Dear Errol M,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Joe Bryson
GM
Comfort Inn
314590-5656
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Westport

Property: Comfort Inn Westport
Address: 12031 Lackland Rd, Maryland Heights, Saint Louis, MO 63146-4001
Phone Number:
Region: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Inn Westport 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Comfort Inn Westport Saint Louis/Maryland Heights, MO

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