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La Quinta Inn & Suites St. Louis Westport
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Reviews (737)
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All reviewsfront deskhard boiled eggswafflesroom was cleanbiscuits and gravyst louisnice areaabove averageeasy accessairport shuttlegreat pricelqbrentpethootersqtcereal
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Reviewed 21 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 July 2014

Upon arrival, we were met by a friendly staff member. The lobby area doubles as the front desk and the dining area, and both were very clean. Our room was also pretty clean. The bathroom was acceptable but could have been better (minor urine stain between the water tank and toilet base). The room was a bit dated and the bed was so-so. It creeked and made noises when turning over but for the price of the hotel, I would not consider it to be surprising or an issue. Overall, the room was acceptable.

Breakfast was just OK. The biscuits and gravy had a good flavor but the gravy was cold both mornings that I tried it. Judging by the line and the smell, the waffles must have been pretty good. The dining staff did a good job cleaning up. The hotel could use a few more tables (they have room) as we could not find a seat right away the second day we were there. Both mornings there were people waiting for a table.

Where improvement is needed is with the cleanliness of the common areas of the hotel. I saw a very big pile of garbage by the ice/vending area that some sloppy guests had left. It was later in the evening so I figured the cleaning people would get it in the morning. They did not. I also saw a cleaning person walk right past some litter in the middle of the hallway paying no attention to it. As for the pile of garbage in the vending area, it was still there the next evening. Since it was there when I arrived at the hotel, I am unsure how long it was there before I arrived. It was eventually cleaned up. Had this been the only issue, I would have thought it to be a simple oversight. But, on the last night of our stay, we stepped outside to enjoy the very nice pool area and sitting area that has a gazebo. There was a pile of garbage left by another sloppy guest containing numerous beer bottles and a pizza box. My wife stated it was there in the morning and had probably been left from the previous night. So, for at least 24 hours, the mess went unobserved by hotel employees, similar to the mess in the vending area.

Management should immediately require that their cleaning crew begin checking the common areas of the hotel as garbage and litter that remains in open areas detracts from an otherwise, decent hotel. Had this hotel not been such a good price for the area, I would have rated it two stars. Oh yeah, also get a new crock pot to keep the gravy hot.

Room Tip: All rooms are quiet. Note, that smoking rooms are mixed in with non-smoking rooms, at least on the floor I stayed on. Some smoke smell was present in the hallway but only briefly.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank brymilChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014 via mobile

On west side of St Louis but access easy to I270. Hooters next door but a Westport Center is a few blocks away with other restaurant choices. Large seating area for breakfast in morning. Staff helpful. All areas clean. This will be our new stopping place in St Louis.

Stayed: July 2014
Thank tripgrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

The main thing about this hotel was the staff; very courteous and polite. The hotel is nice it needs a little updating, but nothing that is horrible. The breakfast was great. I love staying at La Quinta's because of the free continental breakfast. Waffles, hard boiled eggs, yogurt, cereal, oatmeal, fruit, juice, coffee great selection.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Jachala G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

A nice change from the in the city hotels.
Large clean and nice room, free wifi.
Would stay here again if in the area.
Surprised to see a pet friendly hotel in the area there should be more hotels that do this.
And there was free breakfast, that's always nice

Stayed: July 2014, travelled on business
Thank Rick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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