This property has a lot going for it. A small town like Maryville is fortunate to have a nicer place like this. Carol Jean checked me in at 1:00 a.m. and she does her job well. I felt welcomed and was grateful to see a mature, competent person at the helm that late at night. Carol (?), the hostess at breakfast is also outstanding. Very friendly staff. The room was clean and I do appreciate multiple outlets (two on the wall and one on the lamp) so I could keep all my electronics charged in one convenient place.
The staff left a letter for me on July 3 telling me that the staff would only be replacing towels, amenities, and emptying trash on July 4 so the staff could spend the day with their family. Nice idea but no discount (charged the full $92.00 for the night). As one who was in town for three nights on business, five hours from home, and working all day on July 4th, I was more than a bit jealous but even more irritated that this nice perquisite was given while compromising the service of the guests who were not informed of this when reservations were made or when checking in. I mentioned this to the front desk when checking out and was just told that Holiday Inn allows for this. Since I am brand-loyal, this was very irritating! By the number of cars in the parking lot (about a dozen), I’m thinking it would not have required anyone work too late in the day to provide the service for which we were billed!
I agree with other reviewers - the pillow need replacing!
I would still recommend staying here but I would also recommend the hotel reduce the rate or give the option for full service on holidays.
- Official Description (provided by the hotel):
- Welcome to the newest Maryville Missouri hotel . This Holiday Inn Express Maryville Missouri hotel is conveniently located on US Business 71 Highway and is with in walking distance of Applebee s, Italian and Mexican restaurants. This Maryville Missouri hotel is the home of Northwest Missouri State University, and the State of Missouri Correctional Facility. Special in room amenities are free high-speed Internet and free local calls. Business: Kawasaki, Federal Mogul, Energizer, NuCor, Deluxe Business Forms, Robbins Lightning Protection and Wal-Mart Hospitals: St. Francis Hospital Universities: Northwest Missouri State University and Conception Abbey Local Attractions are Northwest Missouri State University, Mozingo Lake and Golf Course, Bilby Ranch Conservation Lake and Squaw Creek Wildlife Preserve. The Holiday Express hotel's staff will make you feel right at home whether you re traveling for business or pleasure. You will agree that when traveling to Maryville, MO, the Holiday Inn Express Hotel & Suites is the smart place to stay! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Maryville Hotel Maryville
- Holiday Inn Maryville
- Maryville Holiday Inn