I think it is only fair to say this hotel and casino are degressing a bit. There are good things to say so I'll start with those. The staff (all levels) are great for the most part. Starting with the bellman we were greeted with the normal welcome, warm and friendly who always at least pretends to remember us. At the check in a woman with a frown waited on me. She was the only unhappy person we encountered. I hope all these people are recognized for their superior quality, which is why I have to say overall "Very Good".
Maybe because we usually always (for years) have had a suite at this hotel but it seems to me the standard room we were given was a little down at the heels so to speak. It was small and cramped. There was no desk, no makeup table and very few extras. Just basic like a cheap motel. Very clean which speaks again of the staff! But very basic. I also booked through LasVegas and was told we would have a suite. When we arrived we were told a suite was not available. Not wanting to make a fuss I accepted that without question but expected at least the same extra comfort I've come accustomed to finding in just a room. The quality has declined somewhat since Harrah's sold to Ceasars but this decline we were not expecting. While we were there I was told by a VIP host the next time to book with her and she would be sure I got a better room. Lesson learned ! However, I'd had this reservation for two months so a word to the wise !
The casino has also degressed IMO. There are fewer popular slot machines but more table games. I know the economy is still poor so maybe that is one reason but the machines are tight and we saw fewer jackpots than ever before. Of course also many more people playing minimum amounts on the machines. The payouts are based on the amount of money going into the machine. I'm sure the lack of max play is the main reason for fewer payouts. Harrah's in Tunica and St Louis have closed. I hope NKC will not be the next to go. We also noticed that the comps hardly exist at all. A few years ago we always had dinner comps but now you seldom see those. The indian casinos send them weekly.. I love the Harrahs casinos and hotels so I am discouraged and disaappointed in the obvious decline of this great place to stay and play.
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- Also Known As:
- Harrah`s North Kansas City Hotel North Kansas City
- Harrahs Hotel North Kansas City
- North Kansas City Harrahs