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Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark
Ranked #4 of 14 Hotels in Osage Beach
Reviewed 22 July 2014

We had a wonderful time at TanTarA. Our room (in the main building) was clean/spacious with a nice balcony.Everyone was very friendly, however,it's a very busy place, so don't expect any "quiet" time!

Room Tip: We had a room in the main resort complex (where you check in at). It had recently been remodeled an...
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  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Cynthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianneS0260, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 1 August 2014

Dear Cynthy,

We are delighted that you and your family had a wonderful stay! Thank you for choosing Tan-Tar-A and taking the time to write a review about our resort. We appreciate your business and look forward to seeing you again in the future!

Sincerely,

Dianne Steingrubey
Guest Relations Manager

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485 - 491 of 868 reviews

Reviewed 21 July 2014

I've been coming here for years since interning here 8 years ago. We enjoy staying in the estates away from the buzz of the resort. The updated lobby and rooms look great; the update was much needed. The waits for the shuttle were longer than normal. Though nice, the new driver made us nauseous with her driving. Loved the Arrowhead deck pool as always. Thankful they have the pool attendants dressing more modestly. Rented jet skis and the staff is always helpful. Had a great staff altogether. Will be back next year. We prefer this part of the lake. We stayed near business district 54 one year and didn't like it as much.

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank pnkybrwstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianneS0260, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 5 August 2014

Dear pnkybrwstr,

It’s so wonderful to hear from a former intern! Thank you for taking your valuable time to share your experience on TripAdvisor. Relaxing by the pool or renting a jet ski is a perfect way to spend a hot summer day!
We were also happy to hear that you were satisfied with the friendly service from our associates, and you enjoyed the look of our newly renovated lobby and guest rooms in Building A.
We apologize for the issues you encountered with the shuttle. You can always give us a call while you’re here to report such instances, and we’ll be happy to take care of it.
Thank you for your loyalty over the years, and we’re looking forward to having you back.

Sincerely,

Dianne Steingrubey
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

just got back from Tan-Tar-A resort, was there for a family reunion, a few cons and a few pro's, first the con's; on the 7th floor of building E, the bathtub was chipped, the faucet was also chipped, bathroom needed a facelift, the resort is not for the elderly or the ones that are handicapped or have difficulty walking up the hills and all the stairs, yes you could rent a golf cart, but the price was extremely steep, $150.00 for the day, no complimentary coffee or drinks anywhere, and it is very expensive to eat there, the indoor water park was nice but also expensive especially for a family with 2 or 3 children, $17.00 per person, and if you just want to observe, which is a rule for children under 12 there is a $5.00 charge. They would offer you a ride, but had to wait awhile after calling the #. Lots and Lots and Lots of stairs, we had elderly adults that were confined to there room because of this.

the Pros. very pretty place, lots of things to do but be sure and have alot of money to be able to indulge, but have to remember you are at a "resort"

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
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1  Thank nanax6604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianneS0260, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 1 August 2014

Dear nanax6604,

Thank you for visiting Tan-Tar-A Resort and providing us with your feedback. We greatly appreciate the commentary you have given us and I will share it with our management team at the resort.
We do hope when you are traveling in the area again, that you will give us another opportunity to serve you.

Best regards,

Dianne Steingrubey
Guest Relations Manager

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Reviewed 19 July 2014

Recently had sons wedding there.Had guests in over 20 rooms for the weekend. EVERYONE left complaining about shuttle service people being rude. Guests were twice cursed at. Unacceptable customer service especially for the amount of money spent by us for the wedding and our guests on rooms. We have been going to the lake for over 25 years and always have stayed at Tan-Tar-A which is why we choose to have the wedding there. Ashley S. who coordinated the wedding weekend for us did a wonderful job...it's such a shame that my family and friends left the weekend not talking about the job Ashley did but about the poor customer service from the shuttle service.

Room Tip: If you want to stay at Tan-Tar-A in the estates call Dave Huffman to rent
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  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianneS0260, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 1 August 2014

Dear Brenda B,

We put a lot of attention into ensuring that every bride and groom have the perfect wedding day at our resort as well as their guests. We are disappointed to read your review and are truly sorry for the behavior of our driver.
As repeat guests, I hope you will realize that this visit was not reflective of our normal standards of hospitality. We would like to investigate further to prevent this from occurring in the future. We would appreciate hearing from you directly and encourage you to get in touch by calling Ashley Sopkin at 573-348-8550. Again, please accept our sincerest apologies.

Sincerely,

Dianne Steingrubey
Guest Relations Manager

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Reviewed 16 July 2014

Made reservations through an internet discount site and got an excellent rate. Was worried we would be stuck in a horrible room but it was just the opposite. We had a lake front double king room with a balcony. Pools are wonderful. Kiddos loved the horseback riding. Will definitely go again!

Room Tip: I've heard the cabins and outlying rooms aren't the greatest but they are completely renovat...
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianneS0260, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 1 August 2014

Dear Teresa R,

Thank you for visiting Tan-Tar-A Resort and sharing your experience with us! We are very happy to read that you and your family enjoyed your stay, and definitely look forward to your return in the near future!

Warm regards,

Dianne Steingrubey
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

We have been staying here every summer for the past five years. We had always enjoyed it. This time I was disgusted by the rude employees not only did I hear them making fun of the guests but if we had any problems we were told it wasnt their issue. For instance, the pool attendants. I noticed on the arrowhead slide pool the attendant...who i thought was a lifeguard...but was rudely told was not and all they were There for was to stand there...was not helping kids out of the pool when they were struggling...so my father in law stepped in..while she stood by looking disgusted by the kids. Then the next day when my mother in law had trouble opening the gate ...the attendants laughed at her and said that lady doesnt need to be drinking...which was uncalled for. The burger king workers are not rude but slow with no urgency and they didnt practice food handler safety. The bartenders at the arrowhead pool served me a drink in a large glass one day then in a very small glass the next and charged the same. If you are looking for an average resort where you are treated poorly by sloths then stay here. If not look elsewhere. I think this resort is hurting for money and possibly thereb has been a change in mgmt. I will not be back.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank atowers33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianneS0260, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 24 July 2014

Dear atowers33,

Thank you for taking the time to express your concerns. Please accept our sincerest apologies that your recent visit was so unpleasant.
As repeat guests, I hope you will realize that this visit was not reflective of our normal standards of hospitality. I have shared your remarks with my staff to follow up on the conditions you reported.
When your travels bring you back to the Lake of the Ozarks, I hope you will consider returning to Tan-Tar-A to allow us the opportunity of regaining your complete confidence in our operation. If you would like to discuss your concerns further, or would like me to personally make arrangements for your next stay, please call me at 573-348-3131.
We appreciate your business over the years.

Kind regards,

Dianne Steingrubey
Guest Relations Manager

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Reviewed 14 July 2014

Recently stayed at this resort for a conference & I found the property & convention amenities to be quite wonderful! The best part of my stay was due to the friendliness & helpfulness of the staff at the front desk, customer service desk, & security. Gold stars should go out to Ken, Customer Service desk & to an extremely helpful Front Desk person whose name I failed to get but who is a Hispanic women in her mid-20's or early 30's. Both of them went above & beyond what I asked of them & deserve to be recognized for their extra efforts. In addition, all of the managers that tried to help me with a major car problem I had after arriving at the resort were very attentive & resourceful in trying to get the help that I needed to get my car on the road again for home. It is very stressful to be stranded away from home but if it happens @Tan-Tar-A, they certainly know how to make it less painful due to the staff having a "can do" customer service approach to any problems presented to them! Thank you! Laura Davis, MAPERS Conference

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank LAJDavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianneS0260, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 23 July 2014

Dear LAJDavis,

Your feedback regarding our associates was such a pleasure to read! I have already shared your comments with the team. It is always inspiring for our associates to read such positive remarks regarding the service they provide to our guests.
We appreciate your wonderful compliments on our resort and staff, and look forward to welcoming you back.

Sincerely,

Dianne Steingrubey
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark

Address: 494 Tan Tar a Drive, Osage Beach, MO 65065
Region: United States > Missouri > Lake of the Ozarks > Osage Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Osage Beach
Price Range: £82 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark 3*
Number of rooms: 700
Official Description (provided by the hotel):
At Tan-Tar-A Resort, we provide guests endless excitement with an abundance of year round recreational activities in a casual and relaxed resort setting with an experienced team of friendly staff. Conveniently located on the shores of the Lake of the Ozarks in Central Missouri,Tan-Tar-A Resort offers a great value for families, couples, and conference attendees with:- Exciting water adventures including wave runners, and ski, pontoon & paddle boat rentals- Wet, wild indoor family fun at Timber Falls Indoor Waterpark- 27 holes of championship golf with tree-lined fairways, rolling hills and breathtaking vistas of the Lake of the Ozarks- The "Bears Den" Arcade, guided horseback trail rides, miniature golf, a bowling alley and two outdoor tennis courts provide guests of all ages a variety of fun experiences- Seasonal supervised fun for kids ages 4-12 at "Kids Kabin" and "Camp Tan-Tar-A". While the adults are golfing or enjoying a romantic day at the spa, the kids can have the times of their lives with a variety of affordable fun activities2- Windjammer Spa and Salon is the place to spend a day nourishing your body and soul in an intimate, relaxed setting- 9 restaurants & lounges available to suit every palate and pocketbook, from hardy casual Ozark favorites to lakeside dining- Over 90,000 square feet of customizable indoor meeting space with 30 meeting rooms,as well as multiple scenic outdoor venues- Experienced, down-to-earth conference planning team offering solutions to unique group events- Personalized, custom wedding services, down to the last detail ... more   less 
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Also Known As:
Tan-Tar-a Resort, Golf Club, Marina And Indoor Waterpark
Tan-Tar-a Resort, Golf Club, Marina & Indoor Waterpark Hotel Osage Beach
Osage Beach Tan Tar a Resort
Tan Tara Resort
Tan Tar Hotel Osage Beach
Tan Tar Resort Osage Beach
Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark Osage Beach, MO - Lake Of The Ozarks

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