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“Business/Pleasure Trip”

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Inn At Grand Glaize
Ranked #13 of 15 Hotels in Osage Beach
Reviewed 5 August 2013

Once a year on business I need to call on customers at and around Lake Ozark. This trip I always bring my wife so she can enjoy a few days relaxing. We have stayed here for the last four years.

Likes: we always have a Great lake side view. Staff very nice. Pool, okay. Dogs at the dock are entertaining. Beds are great. Nearby to attractions and shopping. TV great when reception was good.

Dislikes: they advertise the poolside bar and full service restaurant, however, poolside bar is never open and restaurant is open sometime depending on occupancy. Bathroom was rundown.
Wasp swarmed the baloney during the day. If over 55 and not in great shape, getting to the pool is an adventure.

Will go back again as the value is good and knowing as a Cardinal fan, Stan Musial was the original investor during its prime. It has gone down in the last few years and is need of a facelift.

  • Stayed: August 2013, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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198 - 204 of 300 reviews

Reviewed 30 July 2013

My mother and I stayed at the Inn at Grand Glaize for one night to shop at the outlet malls. We were upgraded to a lake view room, probably because it was a weeknight and they were not very full. The room was very clean, smelled nice and was a very good size. The beds were very comfortable, the television was a nice size flat screen and the bathroom was a good size. Sure there were things that were not updated and could use replacing but for the price the room was great! The front desk staff was very helpful and friendly and when we dined in the restaurant for breakfast the waitress was great! I would definitely stay here again and would recommend it to others. It is not a fancy, brand new hotel but it is clean and in a very good location.

  • Stayed: July 2013, travelled with family
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Thank 664aprilr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013

Location-great-view from balcony room excellent. Chairs on balcony falling apart. Carpeting pulling up. Mirror in bathroom filthy until my second day when Dena, the housekeeper came to my rescue. She said she had been off for a few days. The room that day became much cleaner. Towels okay. Conference room chairs stained and spotted with burn holes is some. You can only paint rooms so much before they need to be renovated. When was that last renovation? Food okay in restaurant except for flies at breakfast one morning-there were less outside on the deck. Questionable how much longer the elevators will work-no directions to room numbers when you get out of them either. A bottle of water in room on arrival was a nice touch as was Trena when she made my reservation and who works nicely the front desk. Computer access also a nice touch. Not sure about a repeat?

  • Stayed: July 2013, travelled solo
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Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

Room was fair at best, but not in terrible shape. Carpet was newer. There are many small details in both the room and interior of the common areas that one has to wonder why they are not attended to. Seems like a lot of simple fixes go unnoticed/unfixed which is a shame. I didn't see any major problems that would provoke me to demand my money back, because this really isn't a top shelf place if that's what you're expecting; then again, you're not paying $200 a night for it either. It's typical old-school Osage Beach...obviously heavily trafficked. The walk to the pool isn't nearly as horrendous as many have described in here. I feel that's an obvious exaggeration. The place isn't as filthy and run down as many describe in here, but it's not the Taj Majal either. Again...typical Osage Beach. The location is convenient being right on the main road and the lake. You'll be gravely disappointed if you're expecting 5-star HIlton quality (or 4-star or 3-star for that matter), somewhat dissatisfied if you're expecting a cut above average because it's really not, but it's definitely not the loud, rowdy outdated trash heap many posting here would lead you to believe. There are a lot of amenities compared to your average roadside place, if any of them were open on a consistent schedule. Seems like they go by house count as far as making any amenities available, which I didn't appreciate. Nice restaurant & lounge, but not open?. Nice poolside restaurant/bar but not open? I didn't like that. If there's so few guests, why not just close the hotel? Why check people in that are expecting these things, only to hand them a sleeping room? Sleeping rooms with no amenities besides the bed and a TV are available all up and down the highway at half the price. Kinda like locking kids in a candy mall for a day, then telling them to just go to bed because you lost the keys. I didn't think that was really dealing above board.

  • Stayed: July 2013, travelled solo
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Thank Frank P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

Service was great, was told rooms were updated, but not so much. Breakfast buffet was not good for the price. Dinner was hit and miss with the food, but our servers for each meal were great. Nice view of lake from room. Decent amenities. It was a good hike down to the pool and boat docks, but very convenient not put boat up daily.

  • Stayed: July 2013, travelled with friends
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Thank lovetheoceanksang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatYoung, Guest Relations Manager at Inn At Grand Glaize, responded to this reviewResponded 18 July 2013

Thank you for the review. We are working diligently to renovate all rooms. We are delighted that you found our service top notch. I will be forwarding your food and beverage comments to our F&B Manager. We want our guests to not only enjoy our hotel but the restaurant as well. Thank you for your opinions.

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Reviewed 12 July 2013

I was very worried about staying at this hotel after reading the reviews people had wrote. Though my kids and I loved the place and made new friends during our stay. The rooms were nice and staff was perfect. Rachel at the front desk was amazing. She was so helpful with whatever we needed or asked her about. The only complaints we might say about the hotel was the flies were terrible everywhere but that's the hot summer and the hotel diner was never open the hours it said it would be. Overall the hotel stay was nice, pool clean right by lake and boat rental place and around the corner from every place you want to visit in the ozark. We will be staying there again.

  • Stayed: July 2013
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Thank rlswmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatYoung, Guest Relations at Inn At Grand Glaize, responded to this reviewResponded 15 July 2013

Thank you for the nice comments. We will be sure to pass this on to the staff!

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Reviewed 5 July 2013

Just stayed here a few weeks ago. This hotel is very out-dated, corroded faucets in tub area, cracks in walls near ceiling, very loud old air conditioner, some kind of animal wire used on balcony (when you sit on the balcony you cannot see the view due to a large beam going across the animal wire), tried to plug in a fan and the outlet fell out of the wall , toilet handle had to be held down to flush toilet, furniture old & beat up with scratches and gouges. Front of hotel painted but back of hotel paint is peeling. Steps to pool area peeling and bottom floor in back of hotel strewn with trash and maintenance items. Entrance of hotel had rolls of carpet and old worn baggage carriers in view. Elevator was old and had make-shift numbers for floors. It seemed we were the only ones in the hotel and was informed they had "8" other guests in this 150+ hotel! Workers at desk never made eye-contact as we entered and left hotel. First morn we ate at the out-dated restaurant at the hotel and both of us spent the next few hours in the bathroom! Only positives at the hotel: a clean and very comfortable bed, plenty of towels and a great view (as long as you stand up to see it !!!). Skip this one folks!

  • Stayed: June 2013, travelled as a couple
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Thank WaterlooMidnight1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatYoung, Guest Relations at Inn At Grand Glaize, responded to this reviewResponded 15 July 2013

Dear Guest,
We appreciate your review and wanted to respond to your concerns. First we apologize that you encountered several areas where we are renovating. As we move forward upgrading the hotel and it's furnishings we do our very best to ensure our guests are having a wonderful stay. It is our intention to not impede on a guests experience while we work hard to make the changes that our guests will truly appreciate and enjoy. Give us a call as we would like to invite you back so you can see first hand our vast improvements.
Thank you again for your valuable feedback.

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Additional Information about Inn At Grand Glaize

Address: 5142 Osage Beach Pkwy, PO Box 969, Osage Beach, MO 65065-3279
Region: United States > Missouri > Lake of the Ozarks > Osage Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 15 Hotels in Osage Beach
Price Range: £51 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Inn At Grand Glaize 2*
Number of rooms: 153
Official Description (provided by the hotel):
153 Room Full Service Resort in the heart of Osage Beach. Close to the lake's many attractions and on the water. Free boat slips and boat ramp.Boat and wave runner rentals at the dock. Ideal Place for reunions, weddings and meetings or just a relaxing vacation on the lake. Renovations and upgrades continue on this wonderful property built by Stan Musial in 1985. Lakeview Rooms with Balconies. ... more   less 
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Also Known As:
Inn At Grand Glaize Hotel Osage Beach
Hotel At Grand Glaize
At Grand Glaize Hotel
Inn Grand Glaize Hotel Osage Beach
Inn At Grand Glaize Osage Beach, MO - Lake Of The Ozarks

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