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“Perfect”

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Homewood Suites St. Louis - Galleria
Certificate of Excellence
Fredericktown, Missouri, United States
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect”
Reviewed 29 January 2014

Everything was perfect- and the Shuttle service is such an added bonus! The staff were very nice. I requested the sleeper sofa be turned down before arrival and they had it all done. I will look for Homewood Suites the next time I need to book an hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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707 reviews from our community

Traveller rating
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321
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Kansas City, Mo
1 review
Reviewed 28 January 2014

Here with Grandson for educational trip. Chose this hotel because of previous experience in Rogers, Arkansas. Very happy with room and service. Great location for tourism, shopping. Liked in-room menus to order out, but expensive.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, United States
1 review
Reviewed 26 January 2014

Wonderful hotel and excellent staff. The manager's reception provided an extra choice with dinner options. Both the breakfast and the evening reception offered a large variety of choices on what to eat.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kyriacos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 January 2014

Was traveling for business. Stayed 3 nights. The room itself did not appear to be updated and the glassware was not clean. They have kitchenettes with silverware, etc. After using some silverware, and placing in the sink, it was not cleaned or replaced the next day when the room was made up nor was the used coffee removed from the coffee maker. Just did not inspire confidence in the quality of cleaning. Otherwise, it was a fine hotel. Complimentary breakfast and dinner. No frills. Shuttle service to anywhere within 3 miles. It was convenient for my business purposes so I would stay here again for that reason alone, but probably not otherwise.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bwerley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen S, Manager at Homewood Suites St. Louis - Galleria, responded to this review, 30 January 2014
Thank you for your comments and we're sorry that you didn't enjoy your stay. We strive to provide the best in service and amenities and apologize again that this wasn't the case. We are fixing the issues you mentioned and hope the next time you are in the area you would consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, United States
1 review
Reviewed 24 January 2014

Great hotel but the freeway noise is very loud. The hotel is clean, the beds are comfortable and the fitness area is very good. I also enjoyed the complimentary breakfast. The temperature was set a a very comfortable level upon arrival.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Nigel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Desert
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 22 January 2014

I highly recommend this hotel to anyone traveling to St. Louis. It is perfect for anyone involved in medical treatment at the Barnes-Jewish Hospital. There is a shuttle to take you back and forth at any time, night or day. The drivers are fantastic people who go out of their way to help you during what could be a rather stressful time. The same can be said for everyone I encountered at the hotel, from the front desk staff to the cooking crew. I have never experienced so many people who go out of their way to be friendly, courteous and genuinely caring.
The front desk service began almost when we walked in the door. The first night we checked in, everything was closed due to snow. Leslie offered to make us a meat loaf plate. We were immediately upgraded to a new room, when our heater had problems. Everyone went out of their way to ask how my husband was doing at the hospital. Judy was great, offering to pay for a cab one day when the shuttle wasn't available right away.
The kitchen staff provided a variety of foods for breakfast and dinner, with fantastic service. Trays and To Go Boxes were available as well. I kept trying to clear my own table, but they were a little too quick for me.
The suites were great--full kitchen, living area, great beds. I couldn't have been happier with the layout of our suite. Free Wi-Fi was such a great feature as well as the Business Center for other needs. The gym was one of the best I've seen at a hotel. It was very clean and complete, with everything from machines to free weights.
I've stayed at 100's of hotels around the world. This is one of the most positive experiences I've ever had, much better that many places that charge 3 times as much. Kindness goes a long way with me!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KathyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 January 2014

I've never stayed in a Homewood Suites before, and I was so impressed. Here is my list of why you should stay here:

1. great location

2. half the price of the Ritz-Carlton nearby (where you would have only a basic room)

3. free WiFi

4. the complimentary breakfast was far more extensive than what I expected. They served eggs, sausage, waffles, hot cereal, fruit, toast, muffins, etc. You won't be disappointed.

5. the bed was very comfortable

6. a small indoor pool and hot tub, which was fun for the kids

7. a workout room

8. the entire staff was friendly and helpful

9. We didn't need a kitchen, but there was a full kitchen in our suite.

10. the hotel will even do your grocery shopping for you, if you leave them a list!

11. walking distance to PF Changs, Maggianos, Crate and Barrel, plus some cute boutiques. The Galleria mall is right across the road....walkable, but I would probably drive over there anyway.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcrixham2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites St. Louis - Galleria

Property: Homewood Suites St. Louis - Galleria
Address: 8040 Clayton Rd, Richmond Heights, Saint Louis, MO 63117-1102
Phone Number:
Region: United States > Missouri > Saint Louis > Richmond Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Richmond Heights
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites St. Louis - Galleria 3*
Number of rooms: 158
Official Description (provided by the hotel):
A home away from home for business, shopping and exploring St. Louis Centrally located with easy access to Lambert-St. Louis International Airport (STL) and downtown St. Louis, the Homewood Suites by Hilton® St. Louis – Galleria hotel puts you in a great place to make the most of your stay. In the heart of Clayton’s business district you can make this all-suite hotel your home for a few days or a few months. With the St. Louis Galleria Shopping Center only yards away you can shop as much as you’d like. Keep active on the road with a workout in the 1,400 sq. ft. fitness center, have a swim in the indoor pool or soak in the whirlpool. Complimentary Wi-Fi lets you surf the web or get some work done from the comfort of your spacious Richmond Heights hotel suite. Start every day off in style with a full hot breakfast. Take the hassle out of the end of the day when you come home to our complimentary evening social*, available every evening Monday through Thursday. This St. Louis extended stay hotel’s meeting room is the perfect venue for your intimate St. Louis meeting or celebration. *Local and state laws apply ... more   less 
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Also Known As:
Homewood Suites St. Louis - Galleria Hotel Richmond Heights

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