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“Bad communication means no reservation”

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Yates House Bed & Breakfast
Ranked #3 of 5 Rocheport B&B and Inns
Saint Charles, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Bad communication means no reservation”
Reviewed 31 January 2013

This may be a wonderful place to stay, should a person actually stay there. My experience with just trying to be in contact with the owner, Dixie, was very frustrating. We wanted to stay a night next week (Feb 6, 2013) and possibly take a cooking class. I called several times (at different times during the day) and always got a voice recording. I emailed requesting information and did get a response (with a price quote for the cooking class--salad, entree and desert $160 per person!!) In the email Dixie said to give her a call to discuss specifics. I called several more times and could never reach anyone! I don't know if its because its winter and they aren't busy or maybe something is going on and they can't return calls but I am thinking the high price she quoted for the cooking class and the lack of calling back in general sounds like someone who doesn't want the business.

  • Stayed January 2013, travelled as a couple
    • Service
Helpful?
2 Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weluvbb, Owner at Yates House Bed & Breakfast, responded to this review, 12 February 2013
We apologize for the missed communication with Wendy M. Yates House is a six room bed & breakfast and does not employee a full-time front desk person. At the time of your calls, we were renovating a guest room and were quite busy painting and were allowing calls to go to our service. We returned your calls to the number you provided and called you a total of seven times but your front desk wasn’t open either. Thank you for reminding us of the importance of answering our phone. Again, we’re sorry our unproductive game of phone tag left you unserved.
We need to offer a brief explanation regarding Cooking Class pricing. Yates House provides fully interactive, hands-on cooking classes. Our classes are not observational. Unless we plan a class and then advertise for enrollment, each class is custom designed to fit the pupil’s skill level, interests, and time constraints. This necessarily limits the number of pupils per class. When we have interviewed an interested pupil and have designed a class, we can then price it accurately. All other prices are estimates. Time spent planning, shopping, pre-class prep, class time, serving time, clean-up time, space and equipment use, and ingredient prices are calculated and make up the price of a cooking class. Observational classes are always less expensive but are available nearly continuously on television and are much more geared to entertainment than to culinary art.
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113 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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English first
Saint Louis, Missouri, United States
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 January 2013

My husband and I stayed there last winter. What a lovely experience! The place is absolutely gorgeous and we felt right at home from the moment we walked in the door. Dixie and Conrad are very friendly people and they know what they are doing. The room was spotless with a nice view of Rocheport. The breakfast was absolutely wonderful. We will definitely stay there again. Highly recommend!

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Pamela643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewes, DE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2013

Wife and I stayed during the summer. We are in our 20's and wanted a quite getaway. We got one! Rocheport is a nice quiet town. Great for getting away from the hustle and bustle of Kansas City. Service and food was great. If you're looking to call time out and slow down for a few days this is a great place to escape to. Plan ahead and make reservations at Abigail's (a great local restaurant) or you won't get to eat there. Also plan ahead for the guy that does kayak tours or you won't get to do that either. All in all we had a great stay at this B&B. wouldn't have changed a thing.

  • Stayed July 2012
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Jon_Boy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, Illinois
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 October 2012

The breakfasts that Dixie prepares at the Yates House Bed & Breakfast in Rocheport, MO are the best we have eaten any place we've ever stayed. On a recent visit, we were served Creme Brulee' French Toast w/fresh fruit followed by a savory selection of Ham & Bacon Quiche, Smashed Roasted Potatoes and a leafy mix of greens with lemon dressing. The quality and taste of the food is great and you never go away hungry. The inn itself is exceptionally clean and comfortable. We highly recommend it.

Room Tip: The Rose Room is a larger room and provides more room to spread out.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank 2amigos95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2012

While riding the Katy Trail we had the pleasure of being booked into the Yates House by our trip planner. We were the only guests on a Monday Night when all the restaurants (all 2 of them) in Rocheport were closed. Dixie and Conrad treated us like family and we were treated to not only a delicious dinner but also afternnoon cookies. We knew we had to make dinner reservations ahead of time and Dixie was thoughtful enough to ask us what kind of wine we would like with dinner so it was there when we arrived. Breakfast was no less spectacular with several "courses." Since there weren't many places to eat on our next leg of the journey she prepared a lunch to take with us. The quinoa salad was fabulous! A wonderful stay.

  • Stayed September 2012, travelled with friends
    • Value
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Helpful?
1 Thank Bronwyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri
Level 5 Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 September 2012

Wow, this was just great. We celebrated our 40th anniversary with a nice overnight at the Yates House. Conrad and Dixie are just great hosts. They are quite friendly. The accommodations are really clean and attractive. Did I mention the breakfast???? Superb! We will be going back.

  • Stayed August 2012, travelled as a couple
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Helpful?
1 Thank butman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentonville, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2012

We enjoyed an immensely relaxing stay at Yates House B&B. A warm welcome was followed by a restful reprieve in a beautifully appointed, spotless room prior to the start of a very busy evening committment in nearby Columbia. Even the drive from the highway exit provided an entrance of tranquility into the quaint and quiet town of Rocheport.

An early pot of coffee prepared for us offered some quiet time reading outdoors on the patio prior to a sumptuous breakfast of flavors, colors and textures freshly assembled into delectable combinations.

We highly recommend Yates House B&B for the discerning traveler seeking excellence and quality in every area

Rich and Gail Lambert
.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rich L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Yates House Bed & Breakfast

Property: Yates House Bed & Breakfast
Address: 305 Second Street, Rocheport, MO 65279
Region: United States > Missouri > Rocheport
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
Ranked #3 of 5 B&Bs / Inns in Rocheport
Price Range (Based on Average Rates): ££
Number of rooms: 6
Official Description (provided by the hotel):
Luxury B&B providing excellent lodging, food, and hospitality. A Select Registry property, meeting the highest standards for particular Bed & Breakfast travelers. Katy Trail, winery, fine restaurants, shopping, authentic small town atmosphere. Located fifteen minutes from Columbia, MO. ... more   less 

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