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“Still a wonderful hotel and place to stay.”

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Ameristar Casino Resort Spa St. Charles
Ranked #5 of 21 Hotels in Saint Charles
Certificate of Excellence
Dallas, Texas
Level 6 Contributor
104 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Still a wonderful hotel and place to stay.”
Reviewed 21 August 2014

I once again very much enjoyed my visit at the hotel while in St. Louis on business. The rooms are well maintained, very clean and well appointed and have virtually any amenity one would want in their room (except perhaps bottled water or a refrigerator). This is my fourth stay at the hotel and it still does not miss a beat. Good workout room and staff too. Great location near historic St. Charles downtown and right off I-70 with easy access; great free parking too.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Herb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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633 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (182)
Date | Rating
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English first
Crown Point, Indiana
Level 5 Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 August 2014

Three Televisions! Sunken living room! Two sinks! Separate bath and shower! View of the Missouri River. This was the standard king room - no fancy high roller suite.
Everything was clean and fresh, all the employees were great, check in and check out were smooth. The casino was huge, and not smokey. The buffet was fine, nothing special.
The Ameristar is very close to the St. Charles historic district, which has a lot of cute shops and restaurants and things to look at. You could probably walk to it, but of course, we did not! I liked this place so much that I am planning another trip with other girlfriends just to stay here!

Room Tip: I believe all of the rooms have a river view.
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  • Stayed August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level 5 Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 7 August 2014

We've stayed here quite a few times, and it is the better of the two casino hotels in the immediate area. Nice, big rooms, with a huge bathroom, with both a shower and a separate tub, and with a sunken sitting area near the window, with its own TV and mini-fridge. They recently improved the TV offerings to the best and most comprehensive lineup of (mostly HD) channels I've seen in a hotel. I like that they have things for the whole family -- an indoor outdoor pool, and an arcade for the kids -- and that they (unlike the other casino nearby) have late-night dining options other than the in-casino snack bar.

There were some small glitches in the room, moreso than in the past. Missing glassware, very dirty windows, A/C unit that seemed to have trouble keeping up, and it was missing the book that listed the hotel services and numbers (why would someone steal that?) It was very crowded, and I apparently got the room below where they keep the herd of bison, but it was mostly a nice, comfortable, enjoyable stay (once the bison laid down for the night.)

This hotel was recently sold, and I just this month stopped receiving the Promotional offers I'd been receiving every month for the last 5 years, so if they're tightening up on the promos, I hope that's not a foreshadow on what will happen to the hotel, as it really is my 1st choice of casino hotels in the area.

Room Tip: The desk seem to be very good at trying to accommodate preferences, so if you prefer a river view, o...
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank WSIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wintena
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

We stayed here while visiting family in St Louis. Beautiful hotel with great service. Many excellent dining choices on site. Great pool which we had a view of from our floor to ceiling hotel room window. There were 4 of us staying there plus a baby and we never felt cramped for space. Check in and check out went smoothly.Very close to shops and restaurants of historic St Charles. Would love to stay there again!

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Harold W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 August 2014 via mobile

We stayed here for two nights with our two boys ages 4 and 6. The room was very nice and spacious. The boys loved the fact they could watch tv while in the tub. During the day we enjoyed swimming at the pool. It was very big and security was around to make sure only guest were allowed in and enforced the rules.

Stayed August 2014
Helpful?
Thank Mkltll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2014

The Ameristar casino hotel and spot is truly one of St. Louis area's best kept secrets. As you arrive valet parking is available or if you self park like we did, it is very close to entrance. Walking into the gorgeous hotel lobby, you will be greatest with friendly staff and an ice cold bottle of water. When we made it to our room, I thought we were at the Ventian in Las Vegas. The rooms are beautiful here. Everything is luxurious. Bathrooms have private toilet area, very modern separate shower and large tube. There is even a tv in restroom with plush robes to use while you stay. Very nice bed-oh so comfy!!! And then step down into a cozy living room to see a 3rd TV in the room with refrigerator and safe. Take a look out the window and see the Missouri River. Very nice pool area with indoor/ outdoor pool, hot tub and bar. The spa is very elegant as well. It is not heavily advertised, but it is a real treat if you go. Friendly staff and outstanding service!! Excellent restaurants and casino are attached to hotel. It is also within walking distance of downtown historical St. Charles. This hotel Is a must-you will be glad you did.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovetotravel2011455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
Level 6 Contributor
152 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 5 August 2014

This hotel & casino complex is huge. There is an easy option to park your car, with two huge parking garages - parking was free. Service was good when checking in.

Rooms were huge and nice. The bed let me down a little bit, but it was okay. I was expecting more for the price.

There is a a highway nearby where you can expect to have delays because of the traffic but it should take like 30 minutes to drive to St Louis downtown. There is also lots of shopping malls within driving distance.

This hotel is very good, but I was expecting a little bit more for the price.

Room Tip: Higher floor for better views.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank tommypee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, 6 August 2014
Thank you for your review and we're glad that you enjoyed your stay! We appreciate your business and hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ameristar Casino Resort Spa St. Charles

Property: Ameristar Casino Resort Spa St. Charles
Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Region: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

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