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“Exceptional people provide family feel here”
Review of Sleep Inn

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Sleep Inn
Ranked #13 of 21 Hotels in Saint Charles
Windsor Heights, Iowa
1 review
“Exceptional people provide family feel here”
Reviewed 25 March 2014

I would recommend this hotel highly because of its emphasis on pleasing guests and making them feel like family. Particularly outstanding in this regard are Amber at the front desk and Maria, the dedicated and meticulous housekeeper. Mary manages the staff and treats them as family, and the staff in turn treats guests as members of the family. On multiple stays, we have found everything to our liking, including the excellent breakfasts which include hot eggs, meat and waffles, and cookies at the front desk in the evening. Staff are very friendly and knowledgeable about the area. Swimming and exercise room and a business center are nice amenities. Attractive and comfortable rooms. Friendly service and a family feel here at Sleep Inn St. Charles! We will stay here again!

Room Tip: Ask staff for assistance. We customarily ask for "a very quiet room." Both 1st floor roo...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J1a3ee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manish P, Manager at Sleep Inn, responded to this review, 27 March 2014
Thank you for your kind words about our staff. That is what make us work hard to make you feel comfortable while you are our guest at Sleep Inn & Suites of St. Charles. Glad to hear that Amber and everyone has taken care of your needs. Hope to see you again soon. Thank you.
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72 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Peoria, Il
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

This hotel was very clean, had courteous and friendly staff, and felt very safe. Our room was nice but seemed to be in need of repair. The shower was cracked in two locations and the bathroom door was out of alignment. At night, the water was barely warm in the shower but by morning it was nice and steaming hot. Water pressure was an absolute joke, though. I thought I was never going to get the shampoo out of my hair with the "trickle" of water that was coming out of the shower head! The pool had just undergone renovations and had reopened earlier that day and wasn't fully heated yet...but that didn't stop my kids lol. Breakfast consisted of waffles, sausage, eggs, biscuits, gravy, cereals, fruit, yogurt, etc. but wasn't stocked quickly enough. We decided not to stick around for the food to be refilled and we went elsewhere. Overall it is a nice hotel, but sorry, a well working shower is a deal breaker for us. I'm not sure if all renovations are done yet to all rooms, so maybe the shower issue will be resolved in the near future. If that is the case, we'll definitely consider staying here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank enjrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manish P, Manager at Sleep Inn, responded to this review, 19 March 2014
Thank you for your time. Glad to see that you enjoy your stay. We are working in the rooms and still neeed some work needs to be done. I will make sure we check the shower and will fix it as soon as we can. Once again thank you and hope to see you agin.
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Marlton, New Jersey
Level 6 Contributor
678 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 575 helpful votes
Reviewed 14 February 2014

his hotel is reasonably priced and has an excellent breakfast. It's location though is a bit out of the way in a section of the city that is just being developed. There are shopping plazas being developed in the area so there is a restaurant within walking distance but the majority of the shopping plaza is in the process of finding tenants. However it is located close to an interstate to give easy access to St Charles.
The hotel inside is the typical Sleep Inn. The rooms are a decent size and clean. There is a nice fitness center and the staff are helpful. They did not have any conditioner in the room but I was told that they have some at the front desk if you need it. There was some truckers using this hotel when I was there.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angeleyes27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manish P, Manager at Sleep Inn, responded to this review, 18 February 2014
Thank you for taking a time to reply about your stay.
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St. Charles
1 review
Reviewed 29 October 2013

Everything was great with exception of the shower, the water was was barely warm. Great breakfast. Swimming and exercise room are pluses. Good environment. Pleasant and helpful staff. I would recommend Sleep Inn.



  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manish P, Manager at Sleep Inn, responded to this review, 18 February 2014
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckeye, Arizona
Level 6 Contributor
197 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 27 October 2013 via mobile

I stayed four nights during the world series weekend. Rates reflected the World Series in town so a bit pricey. Front desk clerks especially Melissa were outstanding customer driven professionals. Room was standard for sleep in but very clean comfortable with good housekeeping. Breakfast was adequate and included at no additional cost. Would be a good value without special event raising prices in the area

Stayed October 2013, travelled on business
Helpful?
Thank gemstoneking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manish P, Manager at Sleep Inn, responded to this review, 28 October 2013
Thank you for your respond. Also thank you for your concern about prices beeing high on this weekend. We value your opinion and wanted to let you know that we only went up few dollars versus alto of other places in area.
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Rogersville, Missouri, United States
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 September 2013

The hotel was pet friendly, which is what we were looking for...BUT it was CLEAN! A lot of people relate pets to stinky and dirty, it was NOT! There was not bathtub, but the shower was huge!

There were two pools, one indoor and one outdoor. My kids and husband were able to take advantage of the indoor pool and said it was fun.

They also have a typical breakfast with biscuits and gravy, cereals, yogurts and such.

We would stay there again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manish P, Manager at Sleep Inn, responded to this review, 27 September 2013
Thank you for taking time to let us know about your good experiance at Sleep Inn & Suites of St, Charles, MO. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, Missouri
Level 5 Contributor
63 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 September 2013

Although I don't live far from here, it had been a long day on the wine trail and didn't feel like driving back. This had to be the last known room in the St.Charles area as it was Labor Day weekend. A little pricier than I expected but pretty nice. Front desk very helpful. Breakfast pretty good. (Hard to beat Drury Inn's) Although never got into the pool -appeared clean. Bedding comfortable, room clean. Toilet paper better than average. However, the towels were still too small and thin. It was very relaxing and decided to stay another night. All and all not bad.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manish P, Manager at Sleep Inn, responded to this review, 12 September 2013
THank you for taking time to write to us about your experiance at Sleep Inn & Suites of St. Charles, MO. We value your time and your feedback it makes us feel good and keep improving to meet our guest needs,
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Additional Information about Sleep Inn

Property: Sleep Inn
Address: 150 Fountain Lakes Blvd, Saint Charles, MO 63301-4346
Phone Number:
Region: United States > Missouri > Saint Charles
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 21 Hotels in Saint Charles
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Sleep Inn Saint Charles

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