We are staying in St. Louis for cancer treatment and wanted to meet for dinner with some longtime friends. My husband was excited to try the moonshine BBQ. We arrived on a Monday evening about 8. All of the dinner rush had cleared out by then, and there were probably about 5 tables in the whole restaurant. Our waiter, Sam, greeted us promptly and asked us what we would like to drink. No suggestions just, "What would you like to drink?" We got our drinks around 5 minutes later. We ordered an app that came out about 10 minutes after that. The onion blossom was almost burnt because it had been in the fryer too long. We ordered dinner and Sam noticed that one of the people in our party needed a refill. When our food came approximately 15 minutes later, Sam finally brought a refill for the guest. Another person in our party prompted Sam that he didn't get his side item. Sam apologized and said it would be right out. Once we were finishing up our meal and our drinks had turned into watered down soda, he asked if we wanted refills. We said yes and I also reminded him about the mashed potatoes. He apologized again and said he would take it off the bill. Whether or not that happened, I'm not sure because the checks were split. We payed with a credit card and our friends payed with cash. He casually asked if he needed to bring them change which I found as rude. As a server myself back in college, we were always taught to never ask or assume and to just bring back the change. I didn't expect 5-star dining here but I certainly expected the wait staff to be attentive. We will not be back to this particular location.
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