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Embassy Suites by Hilton St. Louis St. Charles
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Reviews (1,340)
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1,028 - 1,033 of 1,341 reviews
Reviewed 29 October 2013

Being a Hilton Gold Member, I like to stay in Hilton properties, and this gem was among the best I've stayed at for an Embassy Suites Hotel, and it's an excellent value and they do it right. I experienced friendly staff, and great registration set-up where I was greeted as a Gold Member and handed a little bag of goodies. The lobby exceeds expectation for what you usually find in the Embassy Suites group. The hotel is relatively new, and you can tell, it almost smells like a new car inside, and I mean that in a good way. It is spacious, and the complimentary happy hour cocktail reception is very good with mixed drinks and pretty much all you could hope for, as well as a very good hot morning breakfast. It's obvious they take pride in providing a pleasing guest experience. The hotel is connected to a small conference center, and the only thing you might be concerned about is running into a large professional conference while you're staying there, but they had excellent house keeping services and my needs were easily taken care of. My only suggestion is that they could use a bit more ambiance in their hotel restaurant. If you want to stay on the outskirts of St. Louis, this is indeed a great choice (we were on our way to Iowa and it provided the perfect location traveling from Memphis). A plus is that the hotel is located just a couple of miles or so from the OLD St. Charles historic district with shops and restaurants and near the river, and I would highly recommend a trip to this area if you like that kind of thing. I've stayed at many, many hotels in and around St. Louis and this one is a gem.

  • Stayed: September 2013, travelled as a couple
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Thank memfus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013 via mobile

Friendly staff, large rooms. But it's age started to show. When you are comparing hotels in the area, you should factor in the terrific complimentary breakfast.
Great place for a overnight stay, but if you are looking to stay a week with a family consider else where.

Stayed: February 2013
Thank 294JamesM294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

Everything was excellent from the time I called and made reservation until the time we checked out. Professional staff in every position, excellent customer service skills, parking areas very clean and you feel safe from the time you park to time you leave. Relaxing atmosphere and cleanliness cannot be beat by any other place we have stayed.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

Embassy Suites in St. Charles is lovely. Great Breakfast and evening cocktail reception! They provide a nice shuttle into St. Charles old town. Our room was great but had a hint of Cigarette smoke every once in a while. Would like to come back sometime!

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank OceanLover365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

We stayed here on Oct. 11th & 12th for a family reunion. The suites were very nice,clean and quiet. If you are able to get to breakfast at either before 8 am or late in the morning. Those are the best times. The line for the fresh made to you order omelette does get long. The staff that cleans the tables are very efficient and professional. Don't miss the managers cocktail hour. I cannot say enough nice things about the hotel. I highly recommend staying here.

  • Stayed: October 2013, travelled with family
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1  Thank DominoIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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