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“Clean and suited my needs”

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TownePlace Suites St. Louis St. Charles
Ranked #10 of 19 Hotels in Saint Charles
Laramie, Wyoming
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Clean and suited my needs”
Reviewed 28 May 2013

This location is hard to find, thank goodness Marriott emailed additional directions. The location is good if you need access to I-70. The hotel was clean and suited our needs for visiting relatives in the area. The bed in the main room listed to the side that most people sleep on. Rooms were a little noisy, we could hear neighboring doors when they were slammed shut. Televisions were dated and had basic cable. The internet connection was very good. Air conditioning worked fine and was controlled by a thermostat on the wall. The staff were friendly and helpful.

Room Tip: Try to get a room away from entrances. We heard people coming and going.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Petexian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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118 reviews from our community

Traveller rating
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    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Quincy, Illinois
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 April 2013

First thing, call for directions to the facility! No signage that can be seen from any street. My GPS said “You have arrived at your destination” and I was in front of a restaurant and a grocery store no hotel in site. After driving around for 20 minutes and just taking driveways around where the GPS said it was, I finally found it. It was behind a restaurant, again no signage. The only reason I found it was because I had seen a picture of it on their website and matched the picture with the building. I am a platinum rewards member of Marriott and this was my first stay at this flavor of a Marriott family. Spring Hill Suites. Suites?? It did have a kitchen with cooktop, fridge, microwave and equipment to cook in but, it was all just one smaller then normal room. I would not call this a suite. Clean room, good heater/AC and friendly staff. Do not expect a nice hot breakfast. They roll out a little cart with cold cereal and pastries. I personally like a hot breakfast so I went to Bob Evans. It is located in a nice area but very hard to find.

Room Tip: Try to get an upgrade.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, MI
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 January 2013

With one family member living in St. Louis, and another visiting in-laws in Perrysburg, MO, we decided on a post-Christmas gathering in St. Louis. The TownePlace had a 2-bedroom suite, perfect for out-of-town families, with a small kitchen, living area, dining table, small bedroom (that needs a second nightstand and reading lamp), a larger bedroom with room for the smallest visitor's Pack-and-Play crib provided by the hotel, and a generous well-designed bath (that could use a few more towel racks). This would be a great choice to share space for other family events like weddings (or funerals, alas) or reunions.

Warning: despite GPS, the TownePlace is *very* hard to find, not easily visible from the road, being located in the back corner of a mall (turn in at the Schnuck's sign, look far to your right).

The housekeeping was excellent, and the reception staff was great, providing the crib and recommending a restaurant in downtown St. Charles that we all enjoyed. We'll stay at the TownePlace when we visit again, in a small half-suite next time, and when the weather is better for strolling the quaint main street of St. Charles.

  • Stayed December 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank mleonard6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 January 2013

Stayed here for one night in October 2012. Having stayed at many Marriott properties around the world, and several times at TownePlace Suites in other areas, this property compared very unfavorably. It's old and needs renovation. Furnishings are tattered and torn. My friends and I rented two rooms; theirs was under a set of stairs and they were kept awake all night by the noise of people going up & down. In my room I could hear someone coughing all night. There are plenty of other places to stay in St. Charles, and I would never return to this property. Upside: front-desk staff was very nice & helpful. It seemed clean but hard to be sure because everything was so dingy.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jjhc123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 December 2012

Unfortunately, I left this hotel saying 'Live and learn'.

I stay at hotels quite often and decided to try a different hotel in the area. I usually stay with a Hilton brands, but decided to spice it up and go Marriott this time. Please note I'm writing this review with little to know experience at other Towneplace Suites.

I did think this would be a step up from the Fairfield, but I think its a step down.
The rooms seemed clean, but dated. The breakfast was available, but no place to sit... when they say "Grab and Go"... they emphasize the GO the part. The walls and stairs creaked something awful... don't get a room close to the stairs unless you want to know anytime someone is coming or going. The walls are also super thin. I could hear the TV in the room next to mine, but the person I was traveling with swore they was a goat in the room next door. It was an ongoing joke for the week we were there determine what time 'goatboy' would go to bed at night. The laundry room left something to be desired... I did a small load and had to dry it twice.

On the positive side, its cheap ($89//nt) and the staff was friendly. Needless to say, I won't be returning to this hotel. I'll likely go back to the Hampton Inn across the highway.

Room Tip: Don't stay near the stairs... they creak and you can hear anyone coming or going
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SFKent21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, Tennessee
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 December 2012

This was my second stay at this property. we only stayed one night on this past trip. It is hard to find this location using a gps since the hotel is hidden off the main road behind a plaza. I remember this from our last visit. The hotel is older but very clean and fresh. We didn't have any problems previously but this time had difficulty sleeping due to our neighbors. We could hear the tv blaring all night but couldn't tell for sure which direction the sound was coming from. This would prevent me from staying again unless we could be assured a corner room away from neighbors. (if that is possible) The breakfast was limited compared to other hotels in this chain. We had just stayed at same name brand the night before and had a real breakfast. The main lounge area is extremely small which explains why the breakfast is just grab and go. The staff was very kind and friendly. Sound proofing is our only complaint.

Room Tip: Ask for a quiet area where noise from televisions should be minimal.
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thel57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 December 2012

Stayed here recently. Decided to try another hotel from my normal route. This hotel was hard to find. It is also two buildings; not wild about that. I stayed in another TownPlace Suites in Overland Park, Kansas and expected this one to be as nice. It wasn't. Th fixtures and TV are dated. I also had a mechanical room near me that was noisy. Overall, not one of my new favorites. I probably wouldn't go out of my way to stay here again (as I did the first time).

Stayed December 2012, travelled on business
Helpful?
Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites St. Louis St. Charles

Property: TownePlace Suites St. Louis St. Charles
Address: 1800 Zumbehl Rd, Saint Charles, MO 63303-2761
Region: United States > Missouri > Saint Charles
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Saint Charles
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites St. Louis St. Charles 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites St. Louis St. Charles Hotel Saint Charles
Towneplace Suites Saint Charles
Saint Charles Towneplace Suites

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