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“Disappointing Shower”

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Stoney Creek Hotel & Conference Center - St. Joseph
Ranked #3 of 12 Hotels in Saint Joseph
Certificate of Excellence
NYC
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Disappointing Shower”
Reviewed 9 June 2014 via mobile

Nice room and helpful staff but the water pressure in the shower was anemic. This is one area that I can't abide. Must have hot water and good pressure, no mater how much I pay for a room, but especially for 150.00!

Stayed June 2014, travelled on business
Helpful?
3 Thank CowboyChess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack K, Vice President of Corporate Support Services at Stoney Creek Hotel & Conference Center - St. Joseph, responded to this review, 9 June 2014
Dear Cowboy, I share your disappointment and agree that water pressure should be a given on any stay I make. I am not sure what may have caused that on your particular stay but I assure you we will look into and fix whatever caused it. Thanks for your comments!
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372 reviews from our community

Traveller rating
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    114
    29
    7
    7
See reviews for
143
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2014

My wife and I are staying at Stoney Creek because our house was struck by lightning. The Stoney Creek management made a mistake and told us that we could not stay in our room because it was reserved for someone else months ago. Since that time the General Manager and the management staff have apologized profusely for their error, and have treated us with extreme respect. We have been put into a suite and have received a gift basket and a bottle of champagne. When these people make a mistake, they know how to make it up to you. We are very pleased and totally recommend this hotel to everyone. Also, the housekeeping staff are very professional and pleasant to everyone.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014 via mobile

We went up to St. JOE for graduation weekend. We were a bit surprised at how the hotel had gone down hill over the last few years. The service was great but the prices were a little high for the shower faucet spraying all over, loose tile, running toilet, missing toilet seat in pool area, non working sauna etc.

Stayed May 2014, travelled with friends
Helpful?
1 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack K, Vice President of Corporate Support Services at Stoney Creek Hotel & Conference Center - St. Joseph, responded to this review, 9 June 2014
Dear Mary, I am pleased to inform you that the defects in your room have been addressed and rectified. Our hotel is regularly updating and maintaining its many details and the next time you visit, we are confident you will be pleased with the look and feel and we will have restored your confidence and rewarded your loyalty. Thanks for the review.
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Oregon
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 May 2014

We've been on a road trip, alternating between B&Bs and HIExpress/Hampton Hotels. When looking for a hotel in St. Joe, I saw the reviews on Trip Advisor for the Stoney Creek property. The promotional discount sold me on making the one-night reservation.

Very nice check in. Front desk personable and helpful. The hotel was clean throughout. We had a room on the third floor, so we had vaulted ceilings in our room, giving it a very spacious feel. Good fridge with freezer (nice for freezing our ice blocks) and a microwave. Very comfortable bed and clean linens.

The pool and hot tub are huge, both of them! We were lucky in that it was a Monday night, off season, so we had it to ourselves. I imagine in the summer the pool area could fill rapidly with kids. But we had a nice leisurely soak in the huge hot tub, an excellent end to the day.

Breakfast was fine, along the lines of all other hotels.

This was a very good hotel. The lodge/western styling was fun without being overbearing. My only complaint? Please, for the love of my brain cells, turn off the Fox News in the public areas. Most good hotels have their televisions tuned to the Weather Channel. Fox News insults my intelligence and gives me a bad, hopefully wrong, impression of the local area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ElmiraOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri
Level Contributor
83 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 May 2014 via mobile

Wow! This rates as one of the BEST mid-price hotels we've EVER stayed in. The front desk help was outstanding. Easy check in. Very cool western theme decor. Our room was SPOTLESS. It was very clean and neat. We will go out of our way next time to find one of these very cool hotels. Should be on your list! Kudos to the staff for an exceptional stay.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank crazydaveMissouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl Junction, Missouri
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 May 2014

My wife & I stayed at the Stoney Greek Hotel & Conference Center in St. Joseph, MO with some friends the night before a friends graduation from MWSU. The hotel was very clean & the front desk was nice.

The pool area was HUGE! A very nice sized indoor pool & probably the largest hot tub I have ever seen at a hotel! We really enjoyed the hot tub area! The small bar at the hotel was nice as well.

The beds were ok nothing great as they are a cheaper made mattress so you can feel your significant other move with every toss or turn.

The breakfast was pretty decent and was hot. For the large amount of guests the hotel had they did an exceptional job ensuring that food was always available.

For the St Joseph area I would highly recommend this property for an overnight stay.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LPBENW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 April 2014

Cleanest room we have ever been in. High ceilings, big rooms & a very nice free breakfast. The decor is in the great outdoors style, very nice. Front desk helpful & very friendly. Will visit again. Oh, in the fall of 2014 there will be a new one finished in Indep.,MO, next to Bass Pro.

Room Tip: For a few $ more you can get a fridg & microwave, was very helpful since my husband had meetings...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sweepea1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack K, Vice President of Corporate Support Services at Stoney Creek Hotel & Conference Center - St. Joseph, responded to this review, 2 May 2014
Dear sweetpea1, Thanks so much for the kind words! Our entire staff takes great pride in their work, so cleanliness and friendliness are at the top of our daily ‘things to do’ list. We look forward to your next visit whether it’s here or maybe when Independence opens this fall! We hope you won’t wait that long to return but, either way, thanks and see you soon!
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Additional Information about Stoney Creek Hotel & Conference Center - St. Joseph

Property: Stoney Creek Hotel & Conference Center - St. Joseph
Address: 1201 N Woodbine Rd, Saint Joseph, MO 64506-2466
Region: United States > Missouri > Saint Joseph
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Saint Joseph
#2 Family Hotel in Saint Joseph
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Stoney Creek Hotel & Conference Center - St. Joseph 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
The Stoney Creek Hotel & Conference Center delivers an atmosphere, attitude, and commitment similar to the atmosphere found in our nation’s Northwoods, with a Saint Joseph-Western twist. After venturing out to see Kansas City’s Football Training Camp, Visiting Jesse James home, or the Pony Express Museum, enjoy one of our bunkbed rooms or theme suites at night, with a free, hot breakfast in the morning! During the week, business-travelers will enjoy our quiet atmosphere and on-site bar. ... more   less 
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Also Known As:
Stoney Creek Inn - St. Joseph Hotel Saint Joseph
Stoney Creek Hotel

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