Hotel was nice, however they refused to return the room deposit that was required since my Mother used her Honors points to book the room.
She had to leave numerous messages for the general manager, since he/she was never available or returned phone calls.
My Mother called the Honors program and even they had no luck in getting ahold of the manager or even receiving an email back from the manager.
After two frustrating weeks, the Honors customer service had my Mother call the Honors credit card number. She spoke with a nice customer service person who also to no avail, could not speak to the manager.
The credit card company finally returned the $50, but at what price? For all the frustration that they caused my Mother, I am rethinking as to ever stay at a Hampton Inn in the future. I will find out who the franchisee is and make sure that none of my 40,000 colleagues in my company stays with any hotel that person of they are affiliated with or owns.
- Official Description (provided by the hotel):
- St. Joesph, MO: Famous news anchorman Walter Cronkite was born here, the famous outlaw Jesse James died here, Aunt Jemima was invented here. Their legacies are all here, near our Hampton Inn hotel in St. Joseph, MO, just waiting for you to discover. Unwind in one of our spacious St. Joseph, MO hotel rooms and relax with modern conveniences. Check emails with free high-speed internet access and work in comfort with our handy lap desks. Our clean and fresh Hampton bed(R) is perfect for a restful night's sleep. Enjoy great value during your stay at Hampton Inn St. Joseph, MO hotel, with unexpected delights such as our indoor swimming pool and beautiful outdoor patio area, ideal for dining. Catch up with work or print last minute boarding passes in the well-equipped business center. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn St. Joseph Hotel Saint Joseph
- Hampton Inn Saint Joseph
- Saint Joseph Hampton Inn