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“great en route stay”

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Quality Suites St. Joseph
Ranked #9 of 12 Hotels in Saint Joseph
Reviewed 15 January 2014

We arrived after our first day on the road, so a 12 hour drive. Staff was friendly and welcoming, with a very nice, comfortable and clean room on the main floor. We did not use any other facilities as we were tired and hungry. We discovered a Cracker Barrel right next door and were so glad not to have to get back in the car to go out for dinner! The hotel breakfast was the 'usual' fare …. nothing spectacular, but certainly enough to start the day. Location is ideal, with gas stations near-by and easy access back to freeway. No complaints at all!!

Room Tip: Our windows were actually right opposite the parking lot - but it wasn't particularly noisy!?
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  • Stayed: October 2013, travelled as a couple
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1  Thank Klump49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 174 reviews

Reviewed 14 December 2013 via mobile

Not such a friendly staff. Prior to arrival the rude manager was a lot to deal with but upon arrival we got a room that smelled like sewage. We were moved to a room with a broken sink and hair on the new roll of toilet paper and missing the second roll and holder. Stains on the carpet wallpaper peeling off. Mold or black mildew above the shower enclosure. Sludge around the Drain for the shower. Just dirty. The hotel is run down to say the least and NOT friendly. Personally I feel I have been cheated staying here. While not every hotel is great normally they are good enough for one night - not this one. I would go elsewhere. Anywhere before here. Satisfaction guarantee - not true.

Stayed: December 2013, travelled with friends
2  Thank neatcmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

We enjoyed the time in the pool. We left something in the pool area and the employee remembered us using the pool and kindly returned the item to use. We wish they would not have run out of eggs at breakfast but there was plenty of other things to choose from.

  • Stayed: November 2013, travelled with family
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Thank TinaBelle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

We have stayed here twice in the past year and have never had any problems. Beds are comfortable and pool and hot tub are adequate for our daughter who just likes to splash around. The breakfast is standard deluxe continental and fills the tummies til lunch. The hotel is located just off a major highway but you can't hear it. A short drive down Frederick Ave. leads to the downtown area and most major St. Joseph attractions.

  • Stayed: June 2013, travelled with family
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Thank pkmsMissouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

Terrible hotel. Stay away. I travel 3 weeks per month and I am not picky. This hotel has the worst customer service of any place I have EVER stayed. The management will try to double charge you for rooms and when you try to get it resolved they say it is policy. Hampton across the street is a much better stay for almost the same price.

  • Stayed: November 2013
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2  Thank JConardjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

We wanted a getaway for the long weekend and found a very comfortable place in this hotel. We got a warm welcome and took only a minute or two to check in. Our room was comfortable and clean. All the staff we met was welcoming, friendly and always asking if we needed anything. We found breakfast be satisfying with a good selection and plenty of food. We loved the pool and spa, this amenity was a must in our choice and we were happy. We saw lots of upgrading going on with new mattresses going in and old mattress piled up in the dumpsters. We were amazed at all the neat places right around the hotel, lots of choices for food and shopping.

Room Tip: We were on the side furthest from the interstate (West Side) and so we did not hear any road noises.
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  • Stayed: November 2013, travelled as a couple
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Thank KSSPM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

Constant noise. Electrical or plumbing... Nothing like waking up thinking the ceiling is caving in.. :( the lady at the desk was very helpful but overall not a great place to stay. No pets allowed either. Wallpaper was peeling too and pillows were very lumpy :/ layout of room and furniture was also odd. Oh and if you are pulling a trailer DO NOT park in the parking lot. You will never get out!

Stayed: November 2013, travelled with family
1  Thank Yuki R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites St. Joseph

Address: 917 N Woodbine Rd, Saint Joseph, MO 64506-3003
Phone Number:
Region: United States > Missouri > Saint Joseph
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Saint Joseph
Price Range: £62 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites St. Joseph 2.5*
Number of rooms: 65
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Also Known As:
Comfort Hotel Saint Joseph
Comfort Suites Saint Joseph
Saint Joseph Comfort Suites

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