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Hyatt Regency St. Louis at The Arch
Ranked #17 of 120 Hotels in Saint Louis
Certificate of Excellence
GreenLeadersSilver level
Saginaw, Michigan
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice stay”
Reviewed 10 August 2014 via mobile

We stayed here overnight while on our way back home from Tennessee. The staff was very friendly and helpful. We took advantage of the valet service because of the construction and parking situation. Our room was very nice with a great view, we did have a problem with our tv and it wasn't more then 5 or 6 minutes and someone was there to fix it. Ruth Chris' restaurant was excellent . Overall great stay and hope yo visit again.

Stayed July 2014
Helpful?
Thank Nadine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review, 11 August 2014
Nadine K,
Thank you so much for taking the time to write the wonderful 4-Star Review of your recent stay with us! I am happy to hear that you enjoyed dining in our Ruth's Chris Steakhouse. We hope to welcome you back soon.

Warm Regards,
Chris Carter
Front Office Manager
chris.carter@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,527 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (698)
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English first
Kansas City, Missouri
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 August 2014

$15 for Internet , $30 to park . $3.50 for coffee . They have their hand in your pocket the whole time . No coffee makers in room , so you pay $3.50 for coffee . I ordered a pizza delivered . They won't let the pizza guy take to room , you have to go to front desk " for security purposes" yeah right . Anyone can walk through the front door and get on the elevator , anyone but the pizza guy , carrying a pizza and in his uniform . An obvious threat to the guests safety . Or maybe it's so you order off the overpriced room service menu ? When I told the front desk that in fact I had ordered the pizza , they still refused to let the delivery guy bring to room . So I had to get dressed and go down and get . Thanks for keeping me " Safe" and accommodating me ....

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Orlo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review, 14 August 2014
Orlo M,
Thank you for taking the time to provide your feedback on your recent stay with us. Please accept my sincerest apologies for the issues you experienced during your stay with us. Please feel free to contact me directly should you wish to discuss your stay in more detail.

Warm Regards,
Caitlin Finnegan
Front Office Manager
caitlin.finnegan@hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2014 via mobile

We was told on the phone we could self park in the hotel's garage if we were staying there. When we arrived we were told valet only and had to park in a garage about a block from the hotel. There is currently construction taking place outside hotel, so it is a little congested currently. Clean hotel, friendly staff, parking can be pricey, and be a little walk if you don't do valet at hotel.

Stayed July 2014
Helpful?
Thank Troy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review, 10 August 2014
Troy P,
Thank you for taking the time to write the wonderful 4-Star Review of your recent stay with us, Please accept my sincerest apologies for self parking not being available when you arrived at the Hotel. Please feel free to contact me directly if your travels should bring you back to St. Louis.

Warm Regards,
Chris Carter
Front Office Manager
chris.carter@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 August 2014

The Hyatt is located directly across the arch.....perfect location for travelers. The hotel is great as well as the service. The rooms are very spacious ............. Couldn't ask for anything better!

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank ViajanteDos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review, 10 August 2014
ViajanteDos,
Thank you so much for the wonderful 5 Star Review! We certainly do have a prime location here under the Gateway Arch. We look forward to your next visit!

Warm Regards,
Chris Carter
Front Office Manager
chris.carter@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Damascus, Maryland
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 August 2014

Spent 5 full days here in downtown St Louis. The hotel was convenient to downtown activities and very enjoyable. Room was very nice overall, beautiful walk in tile shower which I prefer over a slippery tub, air conditioning quiet and powerful. Staff was very polite and helpful. Bar and restaurant were enjoyable and reasonably priced. Food during the week for our conference I was attending was very good, tasty, and a good variety. I was pleased overall with my stay and would have no hesitation staying here again.

Room Tip: Ask for a room with a full view of the arch. Many are angled so that you only see partial views.
See more room tips
  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BjFDamascus_Maryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review, 10 August 2014
BkFDamascus_Maryland,
Thank you so much for taking the time to write the great 4-Star Review of your recent stay with us. I am pleased to hear that we were able to be your home away from home during your week of work. We look forward to your next stay with us!

Warm Regards,
Chris Carter
Front Office Manager
chris.carter@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 August 2014

If you are looking for a centrally located hotel, large rooms, and great customer service, then this is the hotel for you. Upon arriving, check in was a breeze. Very polite, and helpful staff. We changed rooms on 3 occasions; however, it was painless. The first two rooms were very nice, but for some reason, I could hear a strange noise throughout the night like pulleys or wires inside the walls, but never the less, we ended up with a corner room and all problems ceased. On each move, the front desk did the entire move! The breakfast buffet was excellent! The dinner options were great also; I'm a steak lover and for those who feel the same "Ruth Chris" and I'll leave it at that. I can go on and on about the hotel and location, but service gets me every time. The hotel itself can use some tweaking here and there, but not enough for me to make a big deal about. I would definitely stay here again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Freestylelyfestyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review, 10 August 2014
Deonco L,
Thank you so much for taking the time to provide the fabulous 4-Star Review of your recent stay with. I am happy to hear that you enjoyed dining in our 4 restaurants. We hope to welcome you back as our guest soon!

Warm Regards,
Chris Carter
Front Office Manager
chris.carter@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 5 August 2014

The best thing about the hotel is the location - next to attractions, restaurants and bars. If you want to go to a Cardinals' game, it's the best option.

Rooms are big and clean, although they need some maintenance.

Breakfast is very good although a bit expensive.

Room Tip: Avoid higher floors - elevators take time to be available
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  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank zoso9128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt-MGMT, Front Office Manager at Hyatt Regency St. Louis at The Arch, responded to this review, 7 August 2014
zoso9128,
Thank you for writing the wonderful 4-Star review of your recent stay with us. I am happy to hear that you enjoyed our location under the Gateway Arch. We hope to welcome you back soon.

Warm Regards,
Chris Carter
Front Office Manager
chris.carter@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency St. Louis at The Arch

Property: Hyatt Regency St. Louis at The Arch
Address: 315 Chestnut Street, Saint Louis, MO 63102-1813
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#19 Romantic Hotel in Saint Louis
#24 Family Hotel in Saint Louis
#31 Business Hotel in Saint Louis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency St. Louis at The Arch 4*
Number of rooms: 910
Official Description (provided by the hotel):
Experience a place designed around the power of connection, where guests can convene, consider and collaborate. We prepare you to make the most of every gathering from before you arrive to the next time we welcome you back. From a place where there's space to think and space to get away to relax with swift check-in, food that feeds the mind and body, plentiful inspiring spaces for conversation to a 24-hour StayFit fitness center for re-energizing. Hyatt Regency St. Louis at The Arch is located next to the famous and newly transfomed Gateway Arch grounds and steps away from Busch Stadium and Ballpark Village. Convenient to all major highways and the airport, you're just a drive away! Enjoy four dining outlets, including the world-famous Ruth's Chris Steak House. Prefer a more casual dining experience? Enjoy a daily breakfast buffet, lunch or dinner at Red Kitchen & Bar. Want to catch a game and try some local craft beers and BBQ? Stop in to our Brewhouse Sports Bar. If you're on the run, pick up a latte and freshly-made pastry at our on-site Starbucks. Discover memorable local area attractions during your stay including cheering on our St. Louis Cardinals and Blues sports teams, learning about the blues music scene at the brand new National Blues Museum, browsing organic produce at the Soulard Farmers Market, exploring City Museum, and touring the Anheuser Busch Brewery. Return to your stylishly modern guestroom which includes amenities such as 37" flat screen TV's with On Demand, Hyatt Grand bed's, iHome stereos, free WiFi and high-speed Internet access, in-room safes and refrigerators. Welcome to Hyatt Regency. It's good not to be home. ... more   less 
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Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Hyatt Saint Louis

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